E-Commerce Assistant

1 day ago

Newcastle upon Tyne NE XX, United Kingdom Home Store Living Full time

Job Summary

We are seeking a highly organised and detail-oriented E-Commerce Specialist to join our team. This role involves managing online sales platforms, maintaining product listings, and ensuring smooth day-to-day operations of our digital commerce activities. The ideal candidate will possess strong administrative skills, excellent computer literacy, and a proactive approach to problem-solving. This paid position offers an opportunity to develop your skills within a dynamic e-commerce environment.

Responsibilities

  • Manage and update product listings across various online platforms, ensuring accuracy and consistency.
  • Uploading and optimising new products on Shopify
  • Monitor and respond to customer enquiries via email, chat, or phone with professional phone etiquette.
  • Perform data entry tasks related to sales transactions, inventory updates, and order processing.
  • Utilise Microsoft Office Suite and Google Workspace tools for documentation, reporting, and communication purposes.
  • Maintain organised records of sales data, customer information, and inventory levels using QuickBooks or similar accounting software.
  • Coordinate with suppliers and logistics providers to ensure timely fulfilment of orders.
  • Assist in developing promotional campaigns and analysing sales performance metrics.
  • Support administrative duties such as scheduling appointments, managing correspondence, and maintaining filing systems.

Experience

  • Previous office experience or administrative background is preferred.
  • Proficiency in computer skills including Microsoft Office (Word, Excel, PowerPoint) and Google Workspace applications (Docs, Sheets, Drive).
  • Experience with data entry tasks and clerical work is advantageous.
  • Familiarity with QuickBooks or other accounting software is desirable.
  • Strong organisational skills with the ability to prioritise tasks effectively.
  • Excellent typing speed and accuracy are essential for efficient data management.
  • Demonstrated good phone etiquette and communication skills are necessary for liaising with customers and suppliers. This position offers a valuable opportunity for individuals eager to grow their career within the e-commerce sector while contributing to a vibrant team environment.

Job Types: Full-time, Part-time

Pay: From £12.44 per hour

Expected hours: 25 per week

Benefits:

  • Flexitime

Work Location: In person

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