Resource Planner

2 weeks ago

Watford, Hertfordshire, United Kingdom Watford Community Housing Full time £20,000 - £25,000 per year

37 hours per week
At Watford Community Housing, we provide vital services that help people to live better lives. We're looking for a full time Resource Planner our resource planning team, assisting in the delivery of our reactive maintenance, domestic service and breakdowns.

What's the role?
We are looking for a full -time Resource Planner with the aim of taking on a fast paced and integral role in the repairs department. This is a great opportunity for someone who is highly organised and values working as part of a team.

In this role you will need to:

  • ensure a high standard of customer service
  • take responsibility for your key trade area
  • be flexible and able to adapt to change
  • have excellent time management skills for both yourself and our operatives
  • enjoy working at a fast pace alongside a brilliant and supportive team

What are we looking for?
You will be customer-focused, with the ability to interact empathetically with a wide variety of people. You'll have an excellent grasp of a repairs / maintenance service function. You will have a background in customer services and knowledge of the housing or construction sectors would be a distinct advantage.

Essential:

  • knowledge/experience of using scheduling systems is preferred but training will be provided
  • experience of having previously worked within a Repairs and Maintenance environment is desirable
  • strong organisational skills and the ability to prioritise a busy and reactive workloads
  • a positive and flexible attitude
  • the ability to demonstrate reliability, initiative, and the ability to work as part of a team and on your own.
  • proficient IT knowledge and understanding
  • a good standard of education with a GCSE (or equivalent) in English and Mathematics at level C or above and the ability to demonstrate suitable work experience necessary for delivering the role.
  • You will need to maintain a satisfactory basic level DBS check.

Desirable:

  • knowledge of the housing sector
  • knowledge of Microsoft Office including Excel
  • social Housing experience
  • knowledge of relevant legislation and processes within the social housing sector.
  • System experience: MRI and Service Connect

What can we offer you?
We know that people are our most valuable assets, so we offer a range of benefits including 28 days' annual leave, an employer pension contribution of up to 11%, development opportunities and access to a comprehensive employee rewards scheme.

How To Apply
If this sounds like your next role, click '
apply now
', tell us why you've got what it takes and send us a copy of your current CV.

The closing date is 14 December 2025, (but please note
we reserve the right to close the vacancy early if we receive a large response
). Interview will take place from 15 December 2025

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