Supply Chain Manager

Title: Supply Chain Manager

Location: London, One Vine Street

Working Pattern: Hybrid, 40% (or two days) in an office location

Reporting to: Supply Chain Director, Chief Operating Office (COO), Lloyds Living

About Lloyds Living

Lloyds Living is a dynamic and rapidly growing business within Lloyds Banking Group, focused on delivering innovative property management and investment solutions. With ambitious plans to manage a material portfolio of homes by 2030, Lloyds Living leverages technology, automation, and digitisation to drive operational excellence and customer satisfaction. Supply chain management is a key source of competitive advantage, supporting both Lloyds Living Investment Management (LLIM) and Lloyds Living Property Management (LLPM) as the business scales.

This is an exciting opportunity to join a forward-thinking Supply Chain team at a pivotal stage in its growth. The team is collaborative, draws on best practices from across Lloyds Banking Group, and is at the forefront of using AI and digital tools in daily operations. As the business grows, so too will your opportunities to shape processes, drive innovation, and contribute to Lloyds Living's success.

Role Purpose

As Supply Chain Manager, you will:

• Help develop and lead delivery on certain aspect of the Lloyds Living supply chain management strategy for your area of accountability.
• Manage supplier relationships in line with wider business objectives, maximising value and minimising risk.
• Support LLIM and the wider Lloyds Living business through sourcing, onboarding, and managing suppliers.
• Drive service and cost optimisation, ensuring robust compliance and risk management.
• Contribute to the development and implementation of new supply chain standards, policies, and digital solutions.

Key Responsibilities

• Lead the sourcing, onboarding, and management of new and existing suppliers, supporting business growth and operational needs.
• Manage day-to-day supplier relationships, including contract negotiation, renewals, and change control.
• Deliver improvements in audit, compliance, and risk management, including data audits and business continuity planning.
• Develop and implement supply chain standards, policies, and frameworks, including digitisation and self-serve tools.
• Collaborate with stakeholders across the business to align supply chain activities with strategic objectives and regulatory requirements.
• Support the transition from legacy systems (e.g., ARIBA) to new digital supply chain solutions, including CRM implementation.
• Promote commercial awareness and best practice sourcing, including running training and awareness sessions.
• Contribute to transparent reporting and performance dashboards for supply chain activities.
• Support future acquisitions and integration of new suppliers.
• Manage lower-risk suppliers, ensuring all requirements are completed, managed, and audited within the framework.
• Oversee governance journeys for the supply chain and iterate the Supplier Management Framework and reporting.
• Stakeholder management of the wider team to ensure compliance with supplier management tasks and deadlines.
• Support internal customers and help senior colleagues manage client relationships.
• Analyse problems and issues to find the best technical and professional solutions.
• Grow your own capabilities and those of direct reports, providing specialised training or coaching as needed.

Skills & Experience

• Experience in supply chain management, procurement, or a related field, ideally within property, real estate, or financial services.
• Strong understanding of supplier management, contract negotiation, and compliance frameworks.
• Proven ability to deliver process improvements and drive cost optimisation.
• Excellent stakeholder management and communication skills.
• Experience with digital tools and systems; skills in using AI and automation especially Microsoft Copilot are a distinct advantage.
• Ability to work collaboratively within a small team and contribute to a culture of innovation and best practice.
• Highly organised, able to meet key deadlines and treatment standards.
• Attention to detail, ensuring all tasks are completed correctly and risks are highlighted.
• Analytical and inquisitive mindset, able to resolve conflicting information and find solutions.
• Self-starter, eager to learn and deliver independently.
• Flexible and pragmatic, able to adapt to changing priorities and see the bigger picture.

Personal Attributes

• Visibility: Builds strong relationships and acts as a visible ambassador for the Supply Chain team.
• Drive: Demonstrates energy, initiative, and a proactive approach to problem-solving and continuous improvement.
• Ownership: Takes responsibility for delivering results and driving projects to completion.
• Flexibility: Comfortable working in a fast-paced, evolving environment.

We also offer a wide-ranging benefits package, which includes:

• A generous pension contribution of up to 15%
• An annual performance-related bonus
• Share schemes including free shares
• Benefits you can adapt to your lifestyle, such as discounted shopping
• 30 days' holiday, with bank holidays on top
• A range of wellbeing initiatives and generous parental leave policies

About working for us

You'll be joining a dynamic and evolving team at the heart of Lloyds Living's growth journey. With the backing of Lloyds Banking Group and a commitment to leveraging the latest technology-including daily use of AI- you'll have the opportunity to make a real impact, develop your skills, and help shape the future of property supply chain management.

We're committed to building a workforce which reflects the diversity of the customers and communities we serve, and to creating an inclusive work environment where all our colleagues can be themselves and succeed on merit.

Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity or culture.

If you'd like reasonable adjustments to be made to the recruitment process, just let us know.