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Administration Manager for Scotland
2 weeks ago
Company Description
Marie Curie is the UK's leading end-of-life charity. We are the largest non-NHS provider of end-of-life care in the UK, the only provider across all 4 nations, delivering community nursing and hospice care across the country, while providing information and support on all aspects of dying, death, and bereavement. Our leading research pushes the boundaries of what we know about good end-of-life, and our campaigns fight for a world where everyone gets to have the best possible quality of life while living with an illness, they're likely to die from.
The care and support we provide is highly valued by the people we care for and their loved ones, but at present we are only reaching around 10% of dying people at the end of life. Right now, one in four people in the UK with a terminal illness, do not get the care or support they deserve at the end of their lives.
We want a different society than the one we live in now. Our mission for the next five years is to close the gap in the number of people missing out on what they need at the end-of-life, through 3 ways:
- Growing and transforming our direct care and support
- Delivering more practical information and support
- Leading in shaping the end-of-life experience
Job Description
We're looking for a dynamic and organised Administration Manager for Scotland to manage our administrative services and team across both our Edinburgh and Glasgow sites. In this pivotal role, you'll ensure the smooth and effective delivery of support to our Scotland-based teams, patients, and carers. You'll oversee rota management—including health and reception cover—while driving service quality, process improvement, and volunteer engagement. With a strong focus on communication and collaboration, you'll lead regular team meetings, manage appraisals and 1:1s, and play a key role in incident management and investigations. As the operational meeting lead for Scotland, you'll be a visible and trusted presence across both sites, helping to shape a responsive, high-performing administrative function that supports compassionate end-of-life care.
What you will be doing:
- Deliver high-level administrative support across our Glasgow and Edinburgh teams, including complex minute-taking, report creation, and proofreading.
- Lead and manage the administration team, overseeing recruitment, appraisals, training, and day-to-day operations.
- Produce and analyse data reports from clinical, operational, and quality systems to support decision-making.
- Ensure accurate use of clinical systems and uphold local policies and procedures across both sites.
- Manage sensitive information and support investigations, disciplinary processes, and audit activities.
- Liaise with internal teams, volunteers, and external contacts, fostering strong communication and collaboration.
- Oversee local finance operations, including petty cash, reconciliation, and delegated budget responsibilities.
What we're looking for:
- Proven experience in managing or supervising an administration team
- Sound knowledge and understanding of administrative procedures and best practice
- Excellent communication and organisational skills, with a proactive approach to problem-solving and analytical thinking
- Strong leadership capabilities, with the ability to lead, coach, and mentor staff effectively
- Proficient in Microsoft Office applications and confident using wider systems to support service delivery
- Ability to work collaboratively across teams and adapt to changing priorities with professionalism and resilience
Please see the full job description here:
Additional Information
What's in it for me?
Salary: Marie Curie Clinical Pay Scale Band 4 (aligned with AFC) £30,353 to £33.016
Contract: Permanent, full-time 37.5 hours per week
Based at: Onsite Glasgow Hospice or Edinburgh Hospice with some travel required between sites (travel expenses provided)
Benefits You'll Love
- Annual leave allowance 27 days plus 10 public holidays (pro rata)
- Competitive Policy for parental/sick Leave
- Continuous Professional development
- Industry leading training programmes
- Season ticket loan for travelling to and from work
- Defined contribution schemes for Pension
- Marie Curie Group Personal Pension Scheme
- Loan schemes for bikes; computers and satellite navigation systems
- Introduce a friend scheme
- Help with eyecare cost
- Entitled to Marie Curie Blue Light Card
- Entitled to Benefit-Hub Discount Scheme
- Life assurance – for all employees
Application Process
- Close date for applications: 23rd November 2025
- Interview Dates: W/C 24th November 2025
- As part of your online application, you will be asked for a CV. Please review both the advert and job description and outline your most relevant skills, experience and knowledge for the role.
Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.
We are committed to a world where everyone can thrive and fulfil their potential. We are devoted to the social justice imperatives and organisational benefits of full diversity, inclusion and equity in the workplace, and are a Stonewall champion. We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences.
We're happy to accommodate any requests for reasonable adjustments. Please email any requests to
