IT Field Service Technician

3 days ago


Blackburn, Blackburn with Darwen, United Kingdom Top Tech IT Solutions Ltd Full time £25,000 - £60,000 per year

Job Description

Top IT Solution Ltd is seeking a skilled and motivated IT Field Service Technician to provide on-site support at our client's site in Blackburn. This is an excellent opportunity for a hands-on professional to deliver critical IT services and support.

Key Responsibilities:

· Perform on-site installation, maintenance, and repair of IT equipment, including desktops, laptops, printers, and network devices.

· Diagnose and troubleshoot hardware and software issues, providing effective and timely solutions.

· Install and configure operating systems (Windows 10/11) and application software.

· Provide basic network support, including troubleshooting connectivity, TCP/IP, DHCP, and DNS issues.

· Deliver exceptional customer service as the face of our company at client locations.

· Document all service activities and maintain accurate records.

Qualifications & Skills:

· Proven experience as an IT Field Service Technician or in a similar role.

· Strong knowledge of computer hardware, software, and networking fundamentals.

· Experience with Windows OS and Microsoft 365 support.

· Excellent problem-solving and communication skills.

· A valid UK driver's license and own transportation are required.

· Relevant certifications (e.g., CompTIA A+, Microsoft Certified Professional) are a plus.

What We Offer:

· A competitive salary and benefits package.

· Opportunities for professional growth and certification.

· A supportive and collaborative work environment.

· Company vehicle or travel allowance.

If you are a proactive problem-solver passionate about technology and customer service, we encourage you to apply.

To apply, please submit your CV and cover letter.


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