Ticketing Manager

Job Summary:

Company: Live Nation

Department: VIP Nation Europe

Location: Farringdon, London

Reports to: Senior Ticketing Manager

Working Hours: Full time

Contract Type: Permanent

Role starting: Jan 2026

Role Description

VIP Nation is a department of Live Nation which provides VIP package solutions to tours, festivals and special events. Reporting to the Senior Ticketing Manager, VIP Nation (International Touring), you will be responsible for ticketing aspects of the VIP package build across arena and stadium tours in the regions.

For this role, you should possess exceptional organisational, communication and interpersonal skills. Having experience in the following roles: Ticketing Manager, Sales Manager, Client Account / Services Manager or Executive, Box Office Manager.

What it's like to work in the Team

Our team is made up of a diverse group of individuals, but we all share the same passion for putting our employees first. We have a fun atmosphere within the team, which helps us maintain an open, approachable department, which can partner and build genuinely authentic and valuable relationships with our employees and leaders. We are committed to working as a team and so support each other to achieve wins as a team.

What we can offer you

Live Nation offers impressive employee benefits including tickets to shows and festivals and unlimited annual leave. The Farmiloe Building in Farringdon, London is a beautiful office to work in. Staff can enjoy use of arcade games in the basement games room, onsite gym equipment plus fitness and meditation classes. In addition to this, the office has a fully stocked complimentary coffee bar with barista to serve you your favourite coffee as you walk into the office and offers heavily subsidised lunch options. We hold regular staff events in our atrium stage space including hosting speakers and open mic nights to showcase Live Nation employee talent.

Who you are

Competencies / Skills / Knowledge / Experience

• Excellent numeracy skills with exceptional attention to detail and proficiency in using Excel at intermediate or above level
• Strong organisational skills and a proven ability to multi-task, prioritise, manage task.
• Previous experience of reporting on and analysing data, ideally in a ticketing environment.
• Experience of managing content, optimising the customer journey and improving customer experience
• Experience in online ticket sales
• Experience of managing ticket inventory

Behaviours

The following attributes determine how the role will be carried out and are required to be a success

• Strong interpersonal skills, with the ability to work effectively with internal and external stakeholders from multiple countries
• Proactive and demonstrates initiative, drive and commitment to achieve objectives
• Ability to work accurately and effectively and to meet deadlines
• Ability to work independently with a high level of personal responsibility and initiative
• Combines analytical thought with creativity to excel at problem-solving
• Commercially minded – able to identify and exploit opportunities

What the role includes

• Manage all aspects of the VIP product set-up
• Manage end-to-end event ticketing for a variety of tours, including liaising with promoters and ticket agents, manifesting shows, managing allocations, maximising ticket sales and reconciling events.
• Prepare and confirm all necessary tour details for on-sale, including routing and dates, schedules, ticket limits, age restrictions, pricing and fee structures.
• Request ticket holds and liaise with local promoter teams to approve locations in all cities for all VIP packages
• Complete set up forms, oversee ticket pricing charts for tours and check on correctness of all points of sale.
• Collate sales data from Ticketmaster UK, other UK and European / worldwide ticket vendors.
• Administer events in EOS (our in-house event operating system), manage inventory and allocations.
• Distribute sales reports on agreed schedule to VIP Nation, LN Ticketing, Promoters, Agents and Artist Management.
• Ensure VIP online visibility to consumers across all ticket platforms
• Ensure VIP packages are available to purchase for all pre-sales and public on-sales, across multiple on-sale schedules, cities and time-zones.
• Obtain official tour visual assets, adapt and edit to fit our web and social media needs, gaining approval with local marketing/artist management/agent teams
• Creating VIP Nation tour webpages, making sure any presale and on sale links are added, as well as to all relevant Live Nation & Artist websites and presale webpages.
• Pro-actively seek opportunities to maximise sales by moving inventory around products to maximise best sellers.
• Instruct ticket vendors to close sales, notify promotional sites to mark events as sold out, obtain and report final sales and package revenue audits to relevant parties, and order customer lists for the Event Manager and on-site team.
• Attend events and manage specific ticketing duties, where relevant, including assisting the Event Manager.

Equal Opportunities

We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It's talent that matters to us and we encourage applications from people irrespective of their gender identity, race, sexual orientation, religion, age, disability status or caring responsibilities.

The Company

Live Nation Entertainment is the world's leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually and more than 12,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 40,000 shows and 100+ festivals annually for nearly 4,000 artists in over 40 countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect over 1,000 brands with the 98 million fans that attend Live Nation Entertainment events each year. For additional information, visit

APPLICATION DEADLINE: 27TH OCTOBER 2025. We reserve the right to close applications at any time.