Head of Sales to Cash

Head of Sales to Cash

£90,000 - £95,000 plus great benefits (Work Level 4)

Manchester City Centre (hybrid working)

9-month fixed-term contract

We're looking for a Head of Sales to Cash to join the Sales to Cash (S2C) team within our wider Co-op Business Services (CBS) organisation. CBS is made up of a number of diverse teams dedicated to delivering high-quality, reliable and cost-effective business services across our Co-op. You'll play a key role in helping CBS to support and realise our group vision of 'co-operating to build more value for member-owners every day'.

As our Head of Sales to Cash, you'll be responsible for optimising how we manage our working capital, focusing particularly on cash flow and trade debtors. You'll lead the effort to drive consistency across areas like billing and collections, cash application, reporting, and bank reconciliations, as well as leading the full S2C process, guiding both the strategy and day-to-day operations. This is a fast-paced area of the business, and a great opportunity for you to lead implementation and embedding of new systems and processes for our S2C team, while promoting a culture of learning, open communication, and collaboration.

What you'll do

• Oversee the full S2C process, providing strategic direction and leadership for related initiatives
• Ensure consistency in key areas, such as c.£1bn of billing and collections and around 200 bank and control account reconciliations
• Work alongside senior financial leaders on working capital-related matters
• Lead and manage a talented team, supporting them in their learning and development
• Join our CBS leadership team and collaborate with peers to ensure the successful implementation of our CBS strategy

This role would suit people who have

• A CIMA or CCAB qualification
• Experience using SAP and liaising with third-party outsource providers
• Expertise in the end-to-credit and collection process
• Proven leadership experience, with the ability to engage, inspire, and motivate large teams
• Strong analytical and risk management skills
• Good communication and relationship-building skills, with the ability to influence and challenge people inclusively

Why Co-op?

At Co-op, we're owned by our members. And because we're owned by you, we can do right by you. So when you join us, you're not just taking a job, you're joining a movement. We're an organisation that puts people and communities first, and we're powered by purpose. We want this to be a place where you can thrive, so you'll also receive:

• An annual bonus (based on personal and business performance)
• 28 days holiday (rising to 32 with service) plus bank holidays
• Private healthcare for you and your family
• A pension with up to 10% employer contributions
• Access to a subsidised onsite gym (at our Manchester HQ)
• Coaching and training to support your career development
• Wagestream app – giving you access to a percentage of your pay as you earn

Building a diverse environment

We're actively building diverse teams and we welcome applications from everyone. If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs. We're also part of the Disability Confident scheme, meaning we'll always offer an interview to disabled candidates who apply through the scheme if they meet the minimum criteria for a job.

We'll ask whether you'd like to be considered under the Disability Confident scheme when you apply.

If we invite you to take part in the recruitment process for any of our jobs, we'll ask you if you need any reasonable adjustments to enable you to participate.

You can find out more about our recruitment process at

You can find out more about the Disability Confident scheme at Disability Confident Scheme - Co-op Colleagues and more about our commitments to diversity and inclusion at Diversity and Inclusion

Please note that we may close applications for this role early.

As part of your application, you'll need to complete an online assessment. This assessment typically takes up to 50 minutes. If you're a current Co-op colleague, this does not need to be completed.