PA/Receptionist Care Assistant

1 week ago

Budleigh Salterton EX JP, United Kingdom Pinewood Residential and Nursing Home Full time £28,000 - £42,000 per year

The Role

We are seeking a capable and compassionate Receptionist / PA to join our administration team as part of a job share working on Monday's and Tuesday's. You will be based in our purpose-built reception, located within our spacious day room, and will be a key first point of contact for residents, families, visitors, and professionals.

This position combines administrative duties with elements of resident support. You will work closely with our management team, helping ensure the smooth day-to-day operation of the home.

Key Responsibilities

  • Provide a warm and professional welcome to all visitors, residents, and colleagues.
  • Manage phone calls and emails, ensuring queries are handled efficiently.
  • Assist with administrative duties including document preparation, recruitment support, and record keeping.
  • Support payroll and liaise with our accounts department.
  • Maintain organised files and monitor stationery supplies.
  • Help to ensure residents in the day room are comfortable and engaged (e.g. offering refreshments, adjusting music/TV, etc.).
  • Provide cover for the other receptionist during holidays, sickness, or other absences, as required.

About You

  • Confident user of Microsoft Word and Excel (experience with Access or care management software advantageous).
  • Friendly, approachable, and professional demeanour.
  • Ability to work independently and prioritise workload effectively.
  • Excellent communication skills, both written and verbal.
  • Discreet and respectful when handling confidential information.
  • A genuine interest in the care and wellbeing of older people.
  • Previous administrative, reception, or care experience preferred, but full training will be provided.

What We Offer

  • Supportive and welcoming work environment.
  • Comprehensive induction and ongoing training.
  • Opportunity to gain valuable experience in both administration and care.
  • Competitive hourly rate, paid holiday, and pension contributions.
  • Beautiful working environment with sea views and a family-run ethos.

Please note: All offers of employment are subject to satisfactory references, DBS check and Right to Work check.

Job Type: Part-time

Pay: £12.21-£13.50 per hour

Expected hours: 17 per week

Work Location: In person

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