Community Care Worker

• About the role
• We're looking for a compassionate and motivated Community Care Worker to join our dedicated Adult Social Care team at the London Borough of Hillingdon.

In this rewarding frontline role, you will assess and identify the needs of adults and older people, developing and reviewing care plans that promote independence, dignity, and wellbeing. You'll work closely with residents, carers, and partner agencies to ensure services remain person-centred, effective, and responsive to changing needs.

This is a fantastic opportunity to make a real difference in people's lives while developing your professional skills within a supportive and collaborative environment.

Key Responsibilities

• Carry out needs assessments and identify eligible care and support needs in line with statutory requirements.
• Develop, implement, and review person-centred care plans that promote independence and quality of life.
• Work with individuals, families, and carers to achieve positive outcomes and support rehabilitation and recovery goals.
• Ensure that vulnerable adults are safeguarded from abuse and neglect, taking appropriate action where necessary.
• Collaborate with health professionals, voluntary organisations, and other council teams to deliver joined-up care.
• Review existing care packages to ensure they remain appropriate, proportionate, and cost-effective.
• Maintain accurate and timely records in accordance with professional and legislative standards.

About You
You'll be a caring, proactive individual who's passionate about improving lives and promoting independence. You'll have excellent communication skills and the ability to work sensitively with residents, carers, and professionals.

You should also have:

• Experience working within adult social care, health, or community settings.
• Knowledge of Care Act principles, safeguarding, and person-centred approaches.
• Strong organisational and problem-solving skills.
• The ability to manage a caseload and meet deadlines in a busy environment.
• A collaborative approach, working effectively with colleagues and partner agencies.

Why join us?
At Hillingdon, we put our residents at the heart of everything we do. As a Community Care Worker, you'll have the opportunity to make a lasting difference while working in a supportive, flexible, and inclusive environment.

We offer:

• Ongoing professional development and training opportunities
• Flexible and hybrid working options
• A strong focus on wellbeing and work-life balance
• The chance to contribute to a service that truly changes lives

Ready to make a difference in your community?
Apply today and help us deliver care that empowers independence and supports Hillingdon's residents to live their best lives.

• About You
• About us
• We value our employees and are committed to ensuring that they enjoy a fulfilling and rewarding career with us. We understand that a happy and motivated workforce is essential for the success of our organisation. That is why we offer a wide range of employee benefits to enhance your work-life balance, financial wellbeing, health, and professional development.

Here's a comprehensive overview of the fantastic benefits we provide:

• Flexible Working Hours – We recognise the importance of flexibility in managing your work and personal life.
• 36 Hour Week – Enjoy a standard 36-hour workweek for all full time staff.
• Generous Holiday Entitlement – increasing with length of service (for non-casual roles).
• Hillingdon Sports & Leisure – Stay active and healthy with discounts at council owned leisure centres and swimming pools across the borough.
• Salary Sacrifice Schemes – option to join schemes for cycle purchase, electric vehicle leasing and additional voluntary pension contributions (subject to scheme rules).
• Cycle to Work – Eco-friendly commuting with our cycle purchase scheme. We also provide bicycle parking, lockers, and showers at the Civic Centre.
• Local Government Pension Scheme – access to Local Government Pension Scheme and membership to the Credit Union.
• Vivup Benefits – Access a variety of offers and discounts through our Vivup Benefits.
• Mental Health Support and Counselling Services – Our mental health first aiders are trained to identify, understand, and help employees experiencing mental health issues. Access free 24-hour confidential advice and counselling as well as a legal advice service for you and your immediate family.
• Travel Support – Make your daily commute easier with our season ticket loans and free car parking.

Equity, Diversity and Inclusion Statement
At the London Borough of Hillingdon, we are committed to creating a diverse, inclusive, and equitable workplace. This commitment means that all employees, job applicants and others who work for us will be treated fairly.

The aim is for our workforce to be representative of all sections of society and Hillingdon residents so we welcome applicants from a wide variety of backgrounds. We strive to ensure that our recruitment process is free from discrimination and bias, and we are dedicated to providing reasonable adjustments to applicants with disabilities.

Join us in building a workplace where everyone feels respected, able to give their best and be themselves at work, whilst contributing meaningfully to our organisation's success.

Recruitment Information
Hillingdon Council operates a guaranteed interview scheme for candidates with disabilities that meet the essential criteria for the role and wish to be considered under this scheme. We believe in the option to choose, so candidates declaring a disability have the choice to opt in for consideration under this scheme, on a 'per application' basis.

We are committed to safeguarding and promoting the welfare of children, young people and vulnerable groups and expect all staff and volunteers to share this commitment.

Some posts are subject to The Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2019 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

In addition to verifying Right to Work in the UK and a new starter health questionnaire, the post is subject to the following pre-employment screening:

• Enhanced DBS Check
• Qualifications Check
• 5 years of Referencing

Please note:
Priority will be given to those at risk of redundancy within Hillingdon Council. Current employees who are part of the redeployment pool must meet the essential criteria for shortlisting to be prioritised.

It may be necessary due to a high volume of applications to close this role early. We therefore recommend you apply as soon as possible to avoid disappointment.