Corporate Governance Facilitator

Key Duties and Responsibilities Maintain accurate and up-to-date records of clinical governance documents, policies, and procedures. Work with and support the administration of governance and reporting systems such as Datix and Practice Index. Work alongside other Managers and staff in the Corporate Office to co-ordinate and deliver the highest standard of secretariat and administrative support for the organization's formal decision making and reporting procedures. To include o Researching and producing agendas o Producing accurate, professional and timely minutes o Producing accurate and timely action schedules and liaise with action owners to ensure actions are completed o Liaison with/support senior colleagues in the preparation of reports circulation paperwork to a high standard in a timely manner Deal with sensitive and confidential issues and to deal with complex enquiries and investigate a wide variety of issues proposing suitable solutions.

Work unsupervised and demonstrate a high level of autonomy, acting as the first point of contact for a range of complex queries and exercising judgement and discretion as to the appropriate response, taking immediate action if necessary or seeking management support as required. Maintain and continually develop office systems and procedures to ensure the efficient and effective running of the organisation. Lead the introduction and proactive management of any new process and initiatives. Contribute to the development of policies and protocols for the organisation.

Maintain and develop comprehensive filing systems, both paper and electronic, ensuring efficient and effective retrieval of documents and that systems are catalogued and accessible. Undertake surveys, audits or discreet pieces of research as appropriate to own role. Manage the process to ensure the regular review of all CRGPA Health and Safety process, policies and procedures ensuring that they are available to all staff on the intranet. Highlight any that are due for review to the Chief Nurse Provide administrative support to the corporate office to ensure the effective delivery of key priorities within the Corporate Office.

Carryout full line manager duties as required, including PDPs, performance management, sickness absence procedures and general supervision and direction. Help coordinate quality improvement activities, including CQC preparations and outcomes, Health and Safety. Respond to enquiries and requests for information such as Subject Access requests and Freedom of information requests in a timely and professional manner. Monitor compliance with timelines in relation to the reporting of serious incidents, never events, complaints, Freedom of Information - FOIs and Subject Access requests - SARs.

Function as the first point of contact in relation to conflict of interests and being responsible for oversight of the system for declarations of interest across the organization including annual reviews. Deal with enquiries in a suitable and professional manner, including member of the public, GP practices and other healthcare professionals, voluntary agencies, NHS England, other GP Provider organizations and providers. Project Management lead on designated projects as assigned by the Chief Nurse, ensuring alignment on planning, implementation and communication across the organization. Line manage the Governance assistant and the office and facilities coordinator.

Responsible for corporate audits and risk assessments including submission of report to Chief Nurse. This is not an exhaustive list, and other duties may be required. The duties of the post may be reviewed and, if appropriate, changed by discussion with the post holder to ensure the provision of effective and efficient services