Bank Support Worker

2 weeks ago

Ilkeston DE GF, United Kingdom Sterling Supported Living Ltd Full time £18,240 - £28,800 per year

Location: Ilkeston, Derbyshire

Contract: Full-time, Permanent

Salary: £13–£14 per hour (depending on experience & qualifications)

Nights 10 Hours 9:30pm to 7:30am

About Us

At Sterling Supported Living, our mission is simple:

"To make a meaningful change in children and young people's lives by empowering them with life skills, good values, and high-quality care, helping them become confident and independent."

We believe that building a home goes beyond just providing care. It means creating a safe, nurturing, and fun environment where children and young people aged 7–18 can feel valued encouraged to thrive.

The Role

We are looking for caring, compassionate, and energetic Residential Support Workers to join our team. This is a rewarding role where no two days are the same, and you'll have the chance to make a genuine difference in the lives of young people.

You'll be supporting children with a range of needs, including emotional and behavioural difficulties (EBD), autism, and learning disabilities.

Key Responsibilities

As a Residential Support Worker, you will:

  • Provide nurturing, person-centred care to children and young people.
  • Support daily routines including meals, school runs, activities, and community trips.
  • Act as a positive role model, helping young people build trust, develop life skills, and improve social and communication abilities.
  • Encourage fun, engaging activities such as cinema trips, swimming, days out, or even holidays.
  • Assist with care plans, risk assessments, and record-keeping to ensure consistency and quality.
  • Work as part of a supportive team, completing handovers and maintaining clear communication.
  • Above all, create a safe, positive, and fun environment where children feel valued and supported.

Skills & Experience

  • Experience working in children's residential care is desirable.
  • A patient, compassionate, and resilient approach.
  • Strong communication and teamwork skills.
  • Ability to stay calm in challenging situations.
  • Good written and spoken English for record-keeping.
  • Full UK Driving Licence (essential).

What We Offer

  • £13–£14 per hour, depending on qualifications and experience.
  • Zero Hour contract (Bank) Nights
  • Comprehensive induction and mandatory training.
  • Opportunities to complete a Diploma Level 4 in residential childcare.
  • Development and progression opportunities within the company.
  • Company pension scheme.
  • Staff wellbeing programme.
  • Discounts on gym membership, stores, and more.
  • Free flu jabs.
  • On-site parking.
  • Supportive team culture and company events.

Why Join Us?

This is more than a job, it's a chance to be part of a supportive team, working together to make a real difference in children's lives. If you're caring, resilient, and passionate about helping young people grow, we'd love to hear from you.

Work Location: In person, Ilkeston, Derbyshire

Job Types: Full-time, Permanent

Pay: £13.00-£14.00 per hour

Benefits:

  • Company pension
  • Discounted or free food
  • Free fitness classes
  • Health & wellbeing programme

Work authorisation:

  • United Kingdom (preferred)

Work Location: In person

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