Head of Non-Food Operations

2 weeks ago

London, Greater London, United Kingdom myGwork - LGBTQ+ Business Community Full time £60,000 - £90,000 per year

This job is with Compass Group UK & Ireland, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.
Head of Non-Food Operations - Healthcare

Salary:
£75,000 + excellent benefits

Location:
London (with occasional travel across nearby sites)

Contract Type:
Full-time, Permanent

Be the driving force behind safer, smarter, more sustainable healthcare services.

Are you a passionate operational leader ready to make a measurable impact in healthcare support services? We're looking for a
Head of Non-Food Operations
to lead and optimise essential service delivery across
Portering, Domestic Services, and Logistics
.

This is a senior leadership role with real influence - responsible for ensuring that non-food services are delivered efficiently, safely, and compassionately to support world-class patient care. You'll shape strategy, drive innovation, and inspire a high-performing team in one of the UK's most complex and rewarding operational environments.

What You'll Do

  • Lead and innovate - Design and deliver a high-performing Non-Food Service Delivery Model across multiple operational teams.
  • Champion quality and compliance - Ensure services meet all NHS, HSE, and contractual standards while maintaining exceptional infection control and patient safety.
  • Inspire and empower teams - Build, motivate, and develop multi-disciplinary teams to deliver service excellence and operational resilience.
  • Drive performance and efficiency - Use data, KPIs, and insight to deliver smarter operations and measurable improvements in service delivery.
  • Collaborate at every level - Partner with clinical and operational leaders to align non-food services with wider healthcare objectives.
  • Lead transformation - Support mobilisation, process redesign, and digital innovation projects across the estate.
  • Deliver commercial results - Manage budgets effectively, identify efficiencies, and ensure services operate sustainably and profitably.

What We're Looking For

You're a proven operational leader with a track record of success in
large-scale facilities or healthcare environments
. You know how to balance strategic vision with hands-on leadership and thrive in fast-paced, complex settings.

Essential Experience And Skills

  • 5+ years' experience leading multi-disciplinary teams (e.g. cleaning, portering, logistics, or facilities).
  • Strong knowledge of NHS or healthcare standards
  • Excellent people leadership and coaching skills.
  • Commercially astute, with the ability to deliver high-quality services within budget.
  • Confident in change management, transformation projects, and stakeholder engagement.
  • Passionate about service excellence, sustainability, and patient experience.

Why Join Us

  • Competitive salary of £75,000 plus comprehensive benefits.
  • The chance to shape critical healthcare services that directly impact patient wellbeing.
  • A culture that values innovation, inclusivity, and continuous improvement.
  • Genuine opportunities for career progression and professional development within a global organisation.
  • A leadership role where your ideas, your people, and your performance make a real difference every day.

Ready to Lead the Future of Healthcare Operations?

If you're driven by excellence, passionate about people, and thrive in a role where no two days are the same - we want to hear from you.

Apply today
to take the next step in your leadership journey and help us deliver better healthcare environments for everyone.

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