Healthcare Support Worker

2 x Permanent Posts
About The Organisation
The Scottish National Blood Transfusion Service (SNBTS) plays a vital role as part of NHS Scotland providing Blood Transfusion support for patients throughout Scotland. NHS National Services Scotland's mission is to enable and support the delivery of better care working in partnership. We do this by providing a range of specialised support services that enable NHS boards to focus their efforts on delivering health improvement and patient care.

National Services Scotland (NSS) is a national NHS Board operating right at the heart of NHS Scotland providing invaluable support and advice at a strategic and operational level. NSS supports customers to deliver their services more efficiently and effectively and we offer shared services on a national scale using best-in-class systems and standards. Our priority is always the same to improve the health and well-being of the people of Scotland. We do this by working in partnership with colleagues across Health and Social Care to deliver fit for purpose solutions and systems, delivering high quality services that help our stakeholders to free up resources so they can be re-invested into essential services.

The Post
The post is based in the SNBTS laboratory at Ninewells Hospital in Dundee. The role involves general laboratory duties rotating through the various departments within the laboratory. The departments include; Sample Reception, Blood Component Logistics, Crossmatch and Driving.

Working in teams and with staff of various disciplines a BMSW will be communicating with staff of all grades to ensure safe and timely transfusions for patients.

Suitable applicants are invited to join a hard working team in a modern Blood Bank Laboratory which operates 24/7/365.

The Candidate
We are currently looking for 2 reliable people to provide vital support for the Biomedical Scientist staff in our busy clinical laboratory, please include any experience of previous laboratory/science working or training in your application.

The successful candidates should have a flexible approach to work and must participate in the out of hours shift system which includes rotational weekend working.

You will be computer literate as excellent data inputting skills are essential.

As you will be required to drive between external sites to transport blood components, you must hold a full UK driving licence that covers
manual
transmission vehicles.

The successful candidates will be required to undergo a Disclosure Scotland check. Any candidate who have lived/worked overseas for more than 12 months in the preceding 5 years will also be required to provide a criminal record check from the appropriate overseas agency.

Location and Working Pattern:
The post is based at the SNBTS Transfusion Laboratory on Level 5 of Ninewells Hospital, Dundee. As this is a laboratory based role there is, unfortunately, no facility for home or hybrid working.

Current shift pattern consists of;

Day Shift Monday Friday,

Back Shift Monday Friday (1 Week in 8)

Weekend Shift Saturday Sunday (1 week in 8)

It is a condition of this employment that you must live and remain a resident within the UK for the post in which you will be employed with NSS.

Benefits
Our benefits package includes pension scheme, comprehensive range of work life balance policies, occupational health services, learning resource centres and discounted leisure, financial and shopping benefits. HR Benefits Brochure

Inclusion
NHS National Services Scotland (NSS) is a national board and, as an anchor institution, it is our ambition to be a diverse and inclusive organisation where everyone feels welcome. We recognise that flexible working creates an inclusive workplace where employees can thrive and feel confident about their ability to balance their personal and professional responsibilities. This is supported through Once for Scotland flexible working policies. NSS has made a long-term commitment to staff health and well-being and offers many learning and development opportunities to support and improve our approaches to diversity, inclusion and mental health in the workplace. There are a number of equality staff networks in place which all staff are welcome to join. We are also an equal opportunities employer and as such guarantee to interview all disabled applicants who meet the minimum criteria for our vacancies. As an accredited Disability Confident Leader, it is the aim of NSS to offer a fully accessible and inclusive recruitment service that supports applicants on their candidate journey. If you are interested in any reasonable adjustments, please contact the Recruitment Team on

Further Information
For an informal discussion on the post, please contact
Craig Shearer,
Senior Biomedical Scientist at
or
This link is to a video of a HCSW working within SNBTS which shows a typical lab environment and some of the tasks this role comprises of.

Closing date for completed applications is
11th December 2025.
Interviews will be scheduled for
January 2026.
Further information on NSS is available from:

Please note that the majority of correspondence is sent by e-mail only, so please check your e-mail regularly (including junk folders).

NHS National Services Scotland is an equal opportunities employer and as committed participant in the disability confident scheme, guarantees to interview all disabled applicants who meet the minimum criteria for our vacancies