Technical Enablement Consultant

5 days ago

Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Sage Full time £30,000 - £60,000 per year

Job Description
In this highly Partner-interactive role, the Consultant will be required to have a profound passion for software technology, continuously expanding their knowledge and maintaining an expert status within a fast-paced environment. The Sage Centre of Excellence is a dynamic organization that collaborates closely with partners. The Consultant must be highly motivated and possess a proactive, can-do attitude, along with an excellent understanding of complex technical activities and comprehensive knowledge of Sage application solutions.

The Consultant is a key member of the Centre of Excellence, responsible for providing product enablement, escalation support, pre-sales advice and support, maintaining and advising on project delivery processes/methodology, and fostering success and collaboration within the Sage community.

The Consultant's direct responsibilities include offering expert advice on niche technical functionalities, supporting new partners in project planning, conducting enablement workshops, maintaining the delivery methodology toolkit, and providing support for escalation processes.

The Consultant may also provide feasibility assessments and estimates to meet partner requirements.

As Sage Intacct expands into other regions, the consultant will be required to support and enable our internal regional consultants and delivery practices.

The Consultant possesses a thorough understanding of what it takes to achieve a positive Net Promoter Score (NPS) from partners.

This is a Hybrid role with three days per week in our Newcastle office

Key Responsibilities Key Accountabilities

  • Maintain a thorough knowledge of the Sage assigned solution configuration and implementation processes to deliver Expert enablement to partners.
  • This will be through formal education, hands on experience and through self-study.
  • Deliver technical workshops and enablement sessions to partners & peers.
  • Provide second-line technical implementation support for partners.
  • Create and maintain delivery documentation.
  • Share best practice recommendations with Partners, ensuring an optimal use of technical configurations.
  • Provide input to Sage Product Development and Product Management
  • Informing partners of product change and release

Requirements

  • Experience / Working knowledge of Intacct.
  • Self-directed and self-motivated with a demonstrated work ethic and ability to perform under pressure.
  • Ability to gather, analyse and interpret data to support customer requirements whilst working within fast paced timescales.
  • Ability to communicate verbally and written in a clear, concise and professional manner using appropriate grammar, style and language to a wide range of people.
  • Relationship Management skills including influencing, managing expectations and the ability to deal with difficult situations.
  • Excellent customer centricity.

Benefits? We have plenty...

  • Video:
  • Generous bonuses and pension scheme: Up to 8% matched pension contribution plus 2% top-up by Sage.
  • 25 days of paid annual leave with the option to buy up to another 5 days
  • 8 bank holiday days
  • Paid 5 days yearly to volunteer through our Sage Foundation
  • 50% income protection
  • Holiday buy + sell
  • Comprehensive health, dental, and vision coverage
  • Work away scheme for up to 10 weeks a year
  • Ongoing training and professional development
  • Hybrid working
  • Healthy Mind app membership
  • Access to various helpful memberships for finances, health and wellbeing

  • Technical Consultant

    2 days ago

    Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom cd-62da-48da-b867-474c48b14b7a Full time £80,000 - £90,000 per year

    Role:Technical ConsultantLocation:NewcastleSalary:£80,000-£90,000Work Pattern:Hybrid (1/2 days per week on-site)A fast-growing technology company is seeking a Technical Consultant to support its continued expansion. This hybrid role is based in Newcastle, requiring one/two days per week in the office, with only occasional travel.This role will act as a key...

  • Senior Cloud Technical Consultant

    2 weeks ago

    Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Version 1 Full time £60,000 - £100,000 per year

    Company Description Version 1 has celebrated over 28 years in Technology Services and continues to be trusted by global brands to deliver solutions that drive customer success. Version 1 has several strategic technology partners including Microsoft, AWS, Oracle, Red Hat, OutSystems and Snowflake. We're also an award-winning employer reflecting how employees...

  • Senior Cloud Technical Consultant

    1 week ago

    Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Version 1 Full time £60,000 - £120,000 per year

    Company DescriptionVersion 1 has celebrated over 28 years in Technology Services and continues to be trusted by global brands to deliver solutions that drive customer success. Version 1 has several strategic technology partners including Microsoft, AWS, Oracle, Red Hat, OutSystems and Snowflake. We're also an award-winning employer reflecting how employees...

  • Senior Oracle Fusion Technical Consultant

    2 weeks ago

    Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Version 1 Full time £100,000 - £120,000 per year

    Company DescriptionVersion 1 has celebrated over 28 years in Technology Services and continues to be trusted by global brands to deliver solutions that drive customer success. Version 1 has several strategic technology partners including Microsoft, AWS, Oracle, Red Hat, OutSystems and Snowflake. We're also an award-winning employer reflecting how employees...

  • Senior Oracle Fusion Technical Consultant

    1 week ago

    Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Version 1 Full time £70,000 - £120,000 per year

    *Company DescriptionFor over 28 years,Version 1*has partnered with leading global brands to deliver digital, cloud, and enterprise application solutions that drive business success. We are proud to be recognised as:Oracle Innovation Partner of the Year 2023 (EMEA)Microsoft Global Partner of the Year (Modernising Applications)AWS Collaboration Partner of the...

  • Junior Oracle Fusion Technical Consultant

    6 days ago

    Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Version 1 Full time

    Company DescriptionFor over 28 years, Version 1 has partnered with leading global brands to deliver digital, cloud, and enterprise application solutions that drive business success. We are proud to be recognised as:Oracle Innovation Partner of the Year 2023 (EMEA)Microsoft Global Partner of the Year (Modernising Applications)AWS Collaboration Partner of the...

  • Technical Sales Consultant

    2 weeks ago

    Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom MacGregor Black Full time £40,000 - £60,000 per year

    Are you a dynamic sales professional with an engineering mindset?Can you build lasting relationships with decision-makers while confidently navigating technical conversations?Are you ready to take ownership of your sales pipeline and grow with a forward-thinking, industry-leading company?MacGregor Black are looking for an aspiring and drivenTechnical Sales...

  • Technical Architect

    2 weeks ago

    Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Opencast | B Corp™ Full time £65,000 - £85,000 per year

    Ready for a new challenge?Are you looking for work that makes a difference? Do you want to work with people who learn and grow together?If so, Opencast could be the place for you. We're a fast-growing tech consultancy that creates user-centred solutions for our clients in government and business. We work to make life better through the power of people and...

  • Technical Onboarding Associate

    5 days ago

    Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Partnerize Full time £30,000 - £50,000 per year

    Who We AreAt Partnerize, we're on a mission to transform the way businesses grow. We've built the leading partnership automation platform that empowers brands to discover, engage, and convert their audiences at scale. From affiliate marketing to influencer collaborations, we help our clients build and manage profitable partnerships that drive real results....

  • Pre-sales Consultant

    4 days ago

    Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom SFG20 Full time £40,000 - £80,000 per year

    About UsSFG20 is the industry standard for building maintenance. Providing services and pioneering technologies that empower people to create and sustain safer buildings.Our mission is simple, to make buildings better using our standard, software and expertise. Our vision is to continue to be the leading authority for built environment maintenance that...