Public Fundraising Assistant

4 days ago

London, Greater London, United Kingdom Dogs Trust Worldwide Full time £27,575 per year

Are you passionate about inspiring people to support a great cause?
As a Public Fundraising Assistant, you'll help deliver engaging face-to-face and telephone fundraising campaigns to grow Dogs Trust's supporter base. Working in our Public Fundraising team, you'll play a key role in helping us care for thousands of dogs across the UK.

Application Deadline November 23, 2025 Department Individual Giving Employment Type Fixed Term - Full Time Location London Workplace type Hybrid Compensation £27,675 per year + benefits

What does this role do?

As a Public Fundraising Assistant, You Will

  • respond to public enquiries, complaints, and donation updates related to face-to-face fundraising, ensuring all communications reflect the Dogs Trust brand, tone, and procedures.
  • liaise with fundraising agencies to monitor campaign performance, resolve incidents or complaints, and ensure all campaign requirements are met.
  • support quality assurance by reviewing mystery shop reports, visiting fundraising sites or agencies, and providing feedback to improve performance.
  • assist with administrative and campaign support tasks, including managing fundraising materials, handling database queries, and helping with copy and proofing when required.

This role is being offered as a fixed term, family leave cover contract until December 2026.

Interviews for this role are provisionally scheduled for Tuesday 2nd December 2025.

Could this be you?

To be successful in this role, you'll need exceptional attention to detail, strong organisational skills, and the ability to communicate clearly and diplomatically with a wide range of people. Confident on the phone and in writing, you'll handle enquiries with professionalism and empathy. Proactive, team-focused, and committed to the aims and values of Dogs Trust, you'll help ensure our fundraising runs smoothly and effectively.

About Dogs Trust
We love dogs. That's why we do whatever we can to make sure every four-legged friend gets the love they deserve. We'll never put a healthy dog down, so our work is focused on helping dogs in need, supporting owners every step of the walk, and creating a better world for dogs in the future. It's what we've been doing since 1891 and how we've grown to become the UK's leading dog charity, helping 12,000 loyal friends find their forever homes every year.

Documents

Job Description - Public Fundraising Assistant (november 2025)
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Benefits guide [2023]

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How can we help (september 2025)

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To apply for this position please click the APPLY NOW button. Our application process requires you submit a personal statement explaining your interest and suitability for the role.
Dogs are incredibly diverse, much like the humans that love them At Dogs Trust we value diversity, and we're committed to fostering an inclusive culture. We actively encourage applications from people of all backgrounds, abilities, and cultures and believe that a diverse workforce helps us to achieve our mission. Our colleague networks give our people a voice, acting as vehicles for real and meaningful change within Dogs Trust. We truly want to see every candidate shine throughout the entire job application process, interview stages, and during their time with us. If there's anything on your mind or any adjustments you may need, don't hesitate to reach out to us. Feel free to send us an email at We're here to support you every step of the way.

Apply Now

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