Employee Relations Advisor

Employee Relations Advisor

Location: Milton Keynes – Hybrid, 2 days a week in the office
Contract Type: Permanent – 37.5 hours per week
Salary: £35,000 - £39,000

About the Role

We're looking for a proactive, people-focused Employee Relations Advisor to join our supportive and friendly HR team. You'll be part of a collaborative group that values open communication, professional growth, and making a real difference to the employee experience.

In this key role, you'll provide expert guidance, support, and case management across a wide range of employee relations matters. As a trusted point of contact for managers and employees alike, you'll help ensure every situation is handled fairly, consistently, and in line with UK employment law, organisational policy, and best practice.

Your work will play a vital part in shaping a positive workplace culture, supporting our people, and helping the organisation thrive.

What You'll Be Doing

• Act as the first point of contact for general people-related queries from employees and managers.
• Support employee relations processes such as disciplinary, grievance, and absence management — including investigations and formal meetings.
• Partner with managers to ensure performance management processes are followed and documented effectively.
• Support the full employee lifecycle: onboarding, probation reviews, benefit administration, and exit interviews.
• Maintain and review people-related policies, ensuring updates are communicated effectively across the business.
• Prepare accurate monthly payroll data and attend review meetings with the Payroll Team.
• Manage key HR administrative cycles such as recognition programmes, long service awards, and annual benefit windows.

What You'll Bring

• Proven specialism for Employee Relations and providing first-line HR advice with experience in an advisory level HR role.
• CIPD Level qualification (or equivalent experience) – desirable but not essential.
• High emotional intelligence, discretion, and sound judgment in handling sensitive information.
• A proactive mindset with the confidence to challenge and influence where needed.
• Strong customer focus, curiosity, and a genuine desire to improve the employee experience.
• Excellent written and verbal communication skills with the ability to adapt to varied audiences.
• Strong working knowledge of Microsoft Word, Excel, PowerPoint, and Outlook.

No candidate will meet every single desired qualification. If your experience looks a little different from what we've identified and you think you can bring value to the role, we'd love to learn more about you

Personal Group is proud to be an inclusive employer and encourages applications from a diverse range of candidates. If you require reasonable adjustments to assist you with the application and/or recruitment processes, please contact our Recruitment Team.

The Company

The Personal Group family offer a range of products help protect, connect, and engage the UK workforce with communication tools, employee benefits, and health insurance plans. Innecto offer specialist pay and reward and employee experience consultancy. Together we provide a full-service solution to help our clients stand out as an employer of choice.

Our mission is to protect the unprotected and connect the unconnected. We want to make work happy, for everyone.

Why? Because when people are happy, they're more productive. And when people feel like they make a difference, they do.

Today we're making work happy for more people than ever before, and we are looking for great people to help create a brighter future for the UK workforce.

Could you be our next great hire?