CCTV Investigator

Company Description

• Contract Type: Permanent 47.5 Hours Per Week
• Salary: £37000 plus London Weighting Allowance
• Location: DPD London Docklands - Twelvetrees Crescent, London E3 3JG
• Days of Work: Monday - Friday
• Hours of Work: 21:00 - 07:00

Join us on our journey as we aim to be the UK's most sustainable delivery company, whilst ensuring our customers continue to receive a world class service. You will be in a busy and fast paced business, with a turnover of over £2 billion, that can offer you great benefits and plenty of opportunities to progress your career

DPD are passionate about creating an environment that is open, ethical, inclusive and socially responsible. Along with job security, the tools to do the job and a competitive salary, you'll receive fantastic benefits starting on day one, including never working on your birthday ever again

DPD is a Valuable 500 company and a Disability Confident Employer

Job Description
Our Central Security Manager is looking to recruit an experienced CCTV Investigator (Security Officer internally) to join their highly skilled team.

Effective security plays a vital role within the DPD UK Operation, given the nature of our business and our commitment to providing outstanding customer service. Security within the business also extends to the requirement to ensure that our employees and property are safeguarded at all times.

Key Duties and Accountabilities will include;

• Ensuring safety and security of our building and assets by carrying out all duties in full adherence of site Assignment Instructions, Daily KPI's and daily Security job cards .
• Writing complete and accurate Incident Reports and taking appropriate action as required on all reports.
• Claim Reduction - Investigate missing packages via CCTV & the DPD Internal Tracking system in order to determine area of concern/loss.
• Working as part of a team to deliver excellent security and customer service.
• Coordinating activities between contractors, employees and visitors.
• Liaising with emergency services and other third-party organisations.
• Conduct periodic testing of Fire Alarm, CCTV systems, Door Access and Shutter Security
• Monitoring CCTV, Access Control System, and thermal monitoring systems.
• Uploading and maintaining Facial Recognition system on a daily basis
• Conducting Vehicle Gatehouse duties
• Answering calls and supporting the DPD Security Supervisor with any requested duties / tasks.
• Managing an airport style search area, completing full searches of all staff and visitors as they leave the building
• Targeted searches of staff and trailers within the hub
• Internal & external foot patrols
• Incident support and management

Qualifications
What we're looking for
As the successful candidate, previous security experience would be preferred but training will be provided. We would welcome applications from candidates with
armed forces, prison service or police experience.
Being a confident IT user is critical in this role as some of the IT systems you will be using will include; CCTV, Online Visitor Booking system, facial recognition plus the creation and completion of written reports. Use of Google docs, Google sheets, Google slides and any other innovation.

Strong communication skills, both written and verbal, are critical to succeed in this role as are excellent interpersonal skills as you will be dealing with members of the public, staff and visitors on a daily basis. You will be someone with a responsible and trustworthy attitude who takes pride in your day to day work

We will also expect you to have

• The ability to use initiative and follow procedures and guidelines
• Strong analytical and problem-solving skills
• A professional appearance and attitude at times
• Flexibility towards working hours as working hours are varied to support operational needs
• Flexibility towards working between the three East Midlands Hub facilities
• Proactive and supportive team player.
• Demonstrate the core values of DPD DNA – Passion, Respect, Honesty, Flexibility, Hard Work and Accountability

Additional Information
About our benefits:
We recognise that our people are at the heart of our business, without them we wouldn't be able to deliver our award-winning service to millions of customers across the country each day. It's important to us that we demonstrate our recognition of you in providing you with more than just a salary and job stability. To name but a few…

• Free Uniform
• Holiday trading
• Enhanced maternity and paternity package
• Free life assurance of 4 x salary on joining the pension scheme
• Free onsite car parking for all employees
• Health Kiosks visiting every location
• Discounted shopping from 100's of retailers including up to 5% off supermarket shopping
• Milestone Days off to celebrate with your family and friends
• For employees who regularly use a screen as part of their job we offer free eye tests and support with the cost of glasses

Joining DPD can lead to not just a stable job but also a career. DPD prides itself on recognising and developing talent alongside a desire to promote from within. As a continually growing and evolving organisation, we are proud to offer a great number of development and promotion opportunities.

If you identify with our aims and values and can help us deliver our customers' promises, then this is the job for you Apply today.