Security Receptionist

5 days ago

Manchester M AA, United Kingdom OCS Group Full time
About The Company:

OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering.

Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment.

About The Role:

WORKING HOURS - Relief cover with the majority being Monday to Friday day work. ROLE OVERVIEW

OCS are looking for two Relief Security Reception Staff members, one for Manchester City Centre and one for Liverpool City Centre to support daily activities on a range of sites. We are seeking a professional and approachable Security Receptionist to provide a welcoming front-of-house service while ensuring the security of staff, visitors, and contractors. This role combines reception duties with security responsibilities, requiring excellent communication, organisation, and customer service skills.

Responsibilities

  • Provide a friendly and professional front-of-house service to all staff, visitors, and contractors, ensuring accurate sign-in/out procedures in line with site security requirements.
  • Deliver proactive support, including booking taxis, meeting rooms, and providing relevant information as required.
  • Assist visitors, staff, and contractors with queries and provide additional support when needed.
  • Answer phone calls efficiently and perform administrative duties as required.
  • Maintain calm, professional, and clear communication at all times.
  • Manage access control for staff, visitors, and contractors.
  • Monitor CCTV systems and conduct regular security checks.
  • Respond promptly to incidents, alarms, and emergencies.
  • Maintain accurate records of daily activities and incidents.
  • Assist with general enquiries and provide excellent customer service.
  • Ensure compliance with all security procedures and protocols.

Candidate Requirements

  • Right to work in the UK.
  • Frontline SIA Licence required.
  • Experience in administration, reception, or customer service is desirable.
  • Proficient in Microsoft Office.
  • Excellent customer service and interpersonal skills.

Additional Requirements

All successful applicants will be required to undergo screening and vetting in line with BS7858 standards.

How to Apply:

If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available.

We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.

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