Contract Officer

3 days ago

Oldham, Oldham, United Kingdom The Guinness Partnership Full time

About the role

We have an exciting opportunity for a Contract Officer to join our Asset Compliance M&E team in Oldham on a permanent basis. This is a full-time role working 35 hours per week and offers hybrid working, three days will be spent working from our Oldham office and two days working remotely. 

We are a committed team, striving to provide exceptional, customer-focused service. Our team specialises in overseeing lift servicing, LOLER requirements as well as overseeing breakdown and repair services ensuring compliance.

Taking the lead in operational meetings with Lift Contractors is an essential part of the role to review quoted works and service schedules.

As a Contract Officer, you will support the Contract Manager to manage a defined group of contracts delivering asset compliance services, ensuring The Guinness Partnership (TGP) assets comply with relevant regulations & legislation contributing to customer safety, satisfaction, and value for money. Collectively delivering multi-million-pound projects, an understanding of CDM regulations, health and safety, and project management experience is advantageous.

What we are looking for

We are a customer-focused organisation, we know that how we do things is just as important as what we do. You will not only be a friendly and knowledgeable Contract Officer, but you will also have great customer service skills and the ability to work on your own initiative. Previous experience of supporting the management or delivery of asset compliance contracts is highly desirable. You will need to have great attention to detail and experience of analysing data to identify improvements required. 

You will also be able to demonstrate:

Essential:

  • The ability to gather information, diagnose problems, draw logical conclusions and suggest practical solutions.
  • Experience of building and maintaining relationships with contractors, tenants and staff across different functions.
  • A good understanding of statutory and regulatory requirements relating to asset compliance (within social housing preferable).
  • Good attention to detail.
  • Good written and verbal communication skills. 
  • A sound understanding of financial controls.
  • Able to demonstrate Guinness behavioural competencies.

Desirable:

  • Experience of supporting the management or delivery of asset compliance contracts.
  • Experience of analysing management information to identify improvements required.
  • Awareness of the requirements and regulations facing social housing providers relating to asset compliance
  • Experience of complex data analysis ideally using advanced Excel features such as pivot tables, v-lookups, and macros.
  • Knowledge of budget management and experience of raising orders, overseeing a budget. 
  • Contract management experience – essential.
  • Demonstrates ability to performance manage contractors in line with SLAs and KPIS.
  • Knowledge of in-house systems, such as Everbridge, CRM, Power BI 

If you are interested in joining us and would like to apply for this role, please review the role profile to view all the key responsibilities and to ensure you meet the essential criteria. 

INDTGP

TJTGP

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