Partnerships Operations Executive

Location: Manchester, GB

Opening Date: 3 Nov 2025

Full Time / Part Time: Full Time

Contract Type: Fixed Term

Closing Date of Applications – 17/11/2025

Our Story

Established in 2013, City Football Group is the world's leading private owner and operator of football clubs, with total or partial ownership of thirteen clubs across the world. City Football Group also invests in other football related businesses and serves as a global commercial platform for our partners, whilst fulfilling our purpose of empowering better lives through football on a local and global scale, consistent with what "City" football has meant to people for over a century.

Our Winning Team

Our purpose is to empower better lives through football. We are proud of the role City Football Group clubs play in their localities, delivering positive economic, social and environmental impact through our operations and through programmes and activities that bring about meaningful, lasting change.

This is Your City

As part of our team, you will be entitled to 26 days annual leave plus an additional day off for your birthday, private healthcare and dental cover, an annual discretionary bonus, plus a range of partnership and lifestyle discounts.

The Role

As a key member of the Partnerships Operations Team, you will play a central role in the delivery of contracted Partner rights across MCFC and MCWFC. You'll be responsible for supporting execution across all assets, ensuring the highest possible standard.

Working closely with the Sales and Relationship teams, you will help establish and maintain efficient processes and best-in-class operational practices to deliver value for both the Club and its commercial partners.

Your Impact

• Ticketing & Hospitality Coordination - Work closely with the Matchday Ticketing and Hospitality teams to ensure the fulfilment of all Partner contracted and non-contracted ticketing requirements.
• Partner Branding Delivery & Inventory Management - Assist in the delivery and implementation of all Partner branding. Maintain and update documentation to accurately track inventory and usage.
• New Assets - Support the development of the new assets workstream by scoping ideas, assessing feasibility, and contributing to their introduction to partners and prospects.
• Partner Events & Activations - Support and, where appropriate, lead on the planning and delivery of Partner non-matchday events, ensuring seamless coordination across internal departments and external stakeholders.
• Matchday Operations - Be an integral member of the Matchday Operations Team, contributing to the planning and delivery of Partner activations including: Blue Carpet experiences, pitch-side rights and branding refreshes, other on-the-day operational duties as required.
• Team Support & Flexibility - Support other areas within the Operations team as needed, maintaining flexibility to take on additional responsibilities and projects within the department's remit.

Essential

What we are looking for

• Educated to degree level
• Good knowledge of Microsoft packages
• Minimum 2 years' experience in a sports entity/agency/rights holder, working in sports marketing, sponsorship activation or club operations linked to partnerships
• Experience in partner rights execution and delivery
• Commitment to working match days as and when required
• Events organisation
• Corporate level client service skills and experience managing internal and external relationships
• Enthusiastic and proactive with a practical approach to problem solving
• Highly organised and excellent attention to detail
• Process oriented and able to prioritise tasks
• Team player
• Professional and approachable manner

Desirable

• Match day operations experience
• Experience with corporate management systems at a user level (CRM, ERP)
• Knowledge of other languages is a plus

City Football Group promotes equal opportunities in employment and we positively welcome applications from all candidates regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation.

We will screen all applicants and select candidates whose skills and experience seem to meet our needs. We will carefully consider your application during the initial screening and will contact you only if you are selected for an interview.

Employment is subject to the provision of proof of eligibility to work in the UK.

Due to our safeguarding promise, all UK based CFG roles will be subject to a DBS check upon commencing employment with us. This will be either a basic, standard or enhanced check depending on the job role and responsibilities.

Job Segment:
Operations Manager, Sports Marketing, Branding, CRM, ERP, Operations, Marketing, Technology