Managed Services Director

Location: London

Capability: Tax & Law

Experience Level: Director

Type: Full Time or Part Time

Service Line: Global Comp & Trans

Contract type: Permanent

At KPMG we have re-imagined careers in Global Compliance & Transformation (GCT). A key focus for KPMG's GCT team is to help multinational groups and financial services clients manage their global tax compliance, reporting and statutory accounting obligations, through outsourcing, co-sourcing, transformation and technology.

Our clients leverage KPMG's compliance and transformation expertise and technology to drive better visibility, greater efficiency and improved risk management across their organisation. Ultimately we prepare groups for the future of digital compliance helping them develop a sustainable, technology- enabled and holistic future state operating model.

We are winning new clients and are rapidly growing our team as a result of these investments and successes. As part of an established KPMG network of expert teams and delivery centres, you will have a fantastic opportunity to experience the global nature of these services. Delivery is underpinned by our innovative KPMG Digital Gateway platform. This is an exciting time to be part of our GCT team at KPMG where reimagining tax is a strategic priority for our UK and Global business. We have a diverse client base, from mid-market to FTSE listed groups, from public sector to real estate to financial services. The role involves working on clients of all sizes and across a wide range of sectors.

We are offering full time roles with flexible working arrangements which include, early or late starts to fit around other commitments, shorter working days etc. We would be happy to discuss your own requirements and our range of flexible working arrangements in more detail, should that be of interest. You will also have the opportunity to develop your career in a dynamic part of the business, within a team that embraces diversity and personal development. We are actively recruiting experienced individuals across the following areas.

• Managed Services: provide compliance services to global clients across a range of tax, accounting, transfer pricing obligations under a managed service arrangement
• Technology: help clients leverage the right technology, tools and platforms to transform their tax function
• Tax Operating Model: collaborate with clients to build and operate a leading tax function, managing tax risk, opportunities, reputation and compliance
• Data Management: support client tax teams to maximise the use of data available in the organisation in order to effectively manage the Tax Function

Qualifications, Skills & Experience:

At Director level you will be proactive, curious, committed and invested in self development and learning. You will be resilient, able to flex and be experienced in leading a successful team. You will have excellent communication skills with strong attention to detail. You will network confidently and knowledgably communicate with all levels in a professional services environment. Your will have strong business development client facing skills with a proven history of identifying opportunities and converting them into commercial projects.

Managed Services: we are recruiting individuals experienced in leading the overall delivery of global or large UK tax, accounting, compliance and reporting projects. We would welcome applicants that are skilled in one or more of the following areas – tax reporting, transfer pricing, direct/indirect tax and statutory accounting along with project management or experience of managing multi-jurisdictional projects, transition and transformation experience.

Technology Transformation: we are recruiting individuals with experience of leading technology solutions projects as well as driving new opportunities across Corporates and/or Financial Services. We would welcome applicants qualified by experience in financial and trading systems, ERP and tax technology solutions (e.g. FICO qualified, Thomson Reuters Certified Implementer).

Tax Operating Model – we are recruiting individuals with broad experience in the Tax Operating Model space. Experience of designing, building and managing various aspects of Tax Operating Model, including tax transformation, compliance and reporting managed services & co-sourcing, tax process design and tax governance is all highly valued. We would welcome applicants with skills and experience in designing and implementing tax strategies and establishing target operation models for tax functions.

Data Management – we are recruiting individuals with varied experiences such as:

• deploying data focused solutions that enable automation
• Implementation and configuration of technology
• Experience with Azure data lakes and similar technologies

Experience within the statutory and tax space is helpful but not mandatory.

Roles and Responsibilities

You will be required to work within the team to accelerate the growth of our business. Specifically, key aspects will be to:

• Build an internal network within the wider tax and advisory practices of our firm;
• Establish and maintain strong business relationships with both existing and new clients;
• Be confident interacting at the most senior levels internally and externally, while at the same time able to interact well with peers and other more junior members of the team;
• Lead the business development process to progress leads to sales and taking responsibility for contract negotiation and agreement;
• Lead the overall delivery of global and large UK tax and accounting compliance and reporting managed service projects;
• Lead the implementation of managed service and transformation solutions to ensure the widespread adoption across their business units;
• Oversee the implementation of technology solutions to support the delivery of our managed service solutions;
• Enable effective governance and issue resolution;
• Support clients with broader tax operational areas including managing key risks and embedding controls, operating model design and identifying transformation opportunities;
• Lead transformation projects ranging from redesigning processes to developing Centres of Excellence and upskilling client teams;
• Identify opportunities of additional services that the client may need and liaise with subject specialists;
• Coach and provide support for other team members;
• Follow KPMG best practice and policy;
• Have a positive and enthusiastic manner in dealing with a cross section of people;
• Demonstrate strong resilience to enable flexibility in approach and ability to work under pressure; and
• Be an effective networker with ability to understand client needs.

Qualifications and Skills

• Excellent communication skills, with the ability to quickly adapt to a range of situations and audiences from both written and oral perspective;
• Strong attention to detail, to enable you to review complex technical, whilst maintaining an overall strategic and customer service focused perspective, for all deliverables we produce for our clients;
• Excellent internal networking skills with the ability to confidently and knowledgably communicate with other Managers, Senior Managers, Directors and Partners within our professional services environment;
• Strong business development and client facing skills with a proven history of being able to identify opportunities and converting them; and
• Excellent project management skills and an ability to manage your own workload, as well the workloads of others in your team.

The issues surrounding tax and legal services are constantly evolving, both locally and globally. Which is why you'll find life at KPMG both intellectually stimulating and rewarding. There's also the scale and breadth of what we do – our services span specialisms such as Corporate and Indirect Tax; Expatriate and Private Client Personal Tax compliance and advice; and KPMG Law.

Read about Tax & Law