Lifestyle Manager – Concierge
2 weeks ago
About Privée
Privée is a unique Concierge & Lifestyle service that works exclusively with the property industry in London. We specialise in creating extraordinary experiences and delivering solutions that others cant for our members, we obtain the unobtainable.
We are seeking a dynamic Lifestyle Manager to lead one of our most prestigious portfolio contracts, partnering with corporate clients and high-net-worth individuals. This is a high-impact role requiring exceptional service delivery across commercial and residential environments.
The Role
As Lifestyle Manager, you will take ownership of a premium client portfolio, ensuring every interaction is seamless, personalised, and memorable. Youll be the go-to expert for lifestyle and business-related requests, including:
- Securing sought-after restaurant reservations
- Arranging VIP access to exclusive events
- Connecting clients with luxury retailers and experiences
- Coordinating trusted domestic services (cleaners, handymen, etc.)
- Planning and delivering events from intimate private dining to large-scale conferences
- Managing and motivating a front-of-house team who assist in a Lifestyle Coordinator capacity
- Leveraging Privées trusted network, youll combine discretion, creativity, and efficiency to exceed expectations every time.
Key Responsibilities
- Lead and manage a diverse client portfolio with confidence and professionalism
- Handle day-to-day client requests anticipate needs and deliver solutions quickly
- Plan, organise, and execute private and corporate events with precision
- Manage budgets and event collateral using tools such as Word, Excel, PowerPoint, InDesign, and Canva
- Build and nurture relationships with luxury hotels, restaurants, retailers, and venues
- Represent Privée at lifestyle events, venue showcases, and familiarisation trips
- Collaborate with client operations teams to guarantee flawless service delivery
- Provide leadership and oversight for the front-of-house team, ensuring they deliver exceptional support in their Lifestyle Coordinator role
About You
Were looking for a service-driven professional who thrives in Londons luxury and lifestyle scene and loves creating exceptional experiences. Ideally, youll bring experience in one or more of the following:
- Event coordination, corporate concierge, or hotel concierge roles
- Lifestyle management for HNW clients or family office support
- Senior PA or EA positions
- Travel, marketing, PR, advertising, or other service-focused industries
Essential Skills & Experience
- Proven ability to manage senior client relationships with discretion and confidence
- End-to-end event management experience from intimate dinners to large conferences
- Outstanding interpersonal and relationship-building skills
- Deep knowledge and passion for Londons lifestyle scene restaurants, fashion, sport, travel, and culture
- Proficiency in Microsoft Office (Word, Excel, PowerPoint)
- Exceptional communication skills both written and spoken English
Benefits
- £40,000 annual salary
- 28 days holiday (including Bank Holidays)
- Employee Assistance Programme
- Recognition and Reward scheme
- Life Insurance (1 x annual salary)
- Cycle to Work scheme
- Recommend a Friend scheme
- Company events
- Continuous training and development opportunities to support your career growth
Sound like the role for you?
Wed love to hear from you. Apply now and join Privée in delivering the extraordinary.
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