Luxury Sales Consultant

3 days ago

London, Greater London, United Kingdom Max Mara Fashion Group Full time £25,000 - £60,000 per year

ABOUT MAX MARA FASHION GROUP

Max Mara Fashion Group is recognized throughout the world as the precursor of modern pret-à-porter fashion. The Company was founded in 1951 with the aim of offering "haute de gamme" feminine clothing, produced according to excellent industrial processes. Passion, commitment and tradition have created a unique fashion style.

Job Description: Mandarin Speaking Luxury Sales Consultant – Max Mara Department Stores

We are currently seeking Full-Time Sales Consultants for MaxMara in department stores.

Main Responsibilities:

  • Assists the customers in accordance with the Brand philosophy, service and quality standards
  • Pursue the specific objectives assigned by the Store Manager in order to contribute in the achievement of the overall objectives of the store, both individually and in a team
  • Clientele activities
  • Ensure that all merchandise is properly displayed and organized;
  • Maintain and update professional and technical knowledge;
  • Delivers excellent service to ensure high levels of customer satisfaction;
  • Deals with customer queries and complaints;
  • Acts as ambassador of the customer-centric logic within the store;

Profile:

The ideal candidate will:

  • Have Mandarin as their first language.
  • Demonstrate good conversational English.
  • Have relevant experience in luxury retail.
  • Develop and maintain strong client relationships.
  • Ensure each customer receives a consistent and professional service
  • Be motivated to achieve personal and team goals and have worked to KPIs.
  • Continuously maintain high standards.
  • At least 1 year of relevant experience is a minimum

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