Certificated Enforcement Agent

1 day ago

Blackwood NP AJ, United Kingdom b&s bailiff services ltd Full time

Full job description

B & S Bailiff Services is an Enforcement company based in Blackwood, Gwent. Our clients are largely local authorities for whom we collect unpaid council tax debt, business rates and more.

We are looking for a Certificated, proactive and hardworking Enforcement Agent to join our team.

Location: Blackwood, Gwent

Contract: Permanent

Working Hours: Working arrangements between the hours of 8:30am and 5:00pm Monday to Friday

Working a total of 40 hours per week.

A company vehicle is supplied.

The role: Working on behalf of Local Authorities and commercial clients, our Enforcement Agents are responsible for executing Court Orders and enforcing Warrants to obtain payments on unpaid debts.

The role is challenging, yet rewarding, as you will be dealing with a variety of customers with different financial situations each day and tailoring solutions to help them reach the best and fairest resolution for their circumstances.

Core responsibilities include:

  • Travelling to various addresses within your local area to enforce Warrants and Liability Orders on behalf of clients to obtain payments on unpaid debts.
  • Requesting payment in full (PIF) or agreeing an affordable repayment arrangement to help charge payers resolve their debt.
  • Identifying and assessing vulnerability and signposting to support services where required.
  • Liaising with office-based colleagues regarding active cases.
  • Overseeing payments received for cases allocated to you: handling cash payments, managing receipts and other required documentation.
  • Compiling short reports about your visit, along with completing any necessary paperwork.
  • Taking control of goods and removing goods - where necessary.
  • Gaining intelligence on an area demographic or charge payer's situation that we can report back to the Client to assist them with their own reporting and casework.

Whilst every day will be different, the core expectations of an Enforcement Agent remain the same:

  • You will be required to maintain strict client confidentiality and comply with Data Protection legislation and, where appropriate, the Freedom of Information Act.
  • You must always act within the law, including all relevant legislation and observe all Health & Safety requirements in carrying out enforcement.
  • At all times, you must abide by the Taking Control of Goods National Standards.

The Skills / Qualifications you'll need:

  • Level 2 Taking Control of Goods Qualification.
  • Strong Communicator – you know how to tailor your communications to different audiences. You are tactful, confident and clear when communicating and you have excellent listening and negotiation skills that enable you to gain respect.
  • Self-motivated – possessing a proactive 'can do' attitude.
  • Flexible- you know that every situation will be different and you will act accordingly.
  • Empathetic – You will work with charge payers to understand their financial situation and advise them on their options around making payment.
  • Experience with BWV

The rewards:

  • 20 days holiday per year, plus bank holidays on top
  • Relevant training (Mental Health at work, Modern Day Slavery Awareness, Safeguarding Vulnerable adults, Conflict Awareness & more)
  • Pension scheme
-

-

Requirements

- Ability to drive to fulfil duties as required

-

- Knowledge of loss prevention techniques

-

- Strong leadership skills to manage challenging situations effectively

- Excellent report writing skills for accurate documentation

Competitive Salary to be discussed at interview.

Job Type: Full-time

Pay: £25,000.00-£27,000.00 per year

Experience:

  • enforcement: 1 year (preferred)

Work Location: In person

  • Enforcement Agent

    5 days ago

    Blackwood, United Kingdom b&s bailiff services ltd Full time

    Must have a Enforcement agent certificate and a full driving licence To carry out enforcement for the recovery of non paid council council tax and N.N.D.R. Monday to Friday 5 days a week be of smart appearance with a good knowledge of dealing with sometimes difficult people you will be working mainly on your own and as part of the team. A company vehicle...

  • Sales / Marketing Representative

    2 weeks ago

    Blackwood, United Kingdom Servpro Industries Full time

    SERVPRO of Egg Harbor/Venture City is hiring a Business Development Specialist! SERVPRO of Egg Harbor/Venture City offers: Competitive compensation 401k Career progression, IIRC certifications Commission Structure As an Account Representative, you will be making a difference every day by increasing brand awareness and sharing the SERVPRO story. In this role,...

  • Administrator

    5 days ago

    Oxford OX AJ, United Kingdom JCP Estate Agents Full time

    We are looking to recruit an Administrator for our North Oxford Office on Walton Street.If you possess administration experience and are looking for a career within property, we would love to hear from youJCP Estate Agents is widely recognised as one of the principal Residential Letting and Estate Agents covering property in Oxford and beyond. We are an...

  • Trainee Sales Negotiator

    2 weeks ago

    Peterborough PE AJ, United Kingdom Pennell & Partners Full time £8,000 - £27,000 per year

    Pennell & Partners Estate Agents are one of the area's leading independent estate agents with offices in Whittlesey & Peterborough and due to expansion, we are looking for a highly motivated Trainee Sales Negotiator who will work with our fantastic residential sales team in Whittlesey. This is an exciting opportunity for the right candidate to expand on...

  • Senior Sales Negotiator

    2 weeks ago

    Peterborough PE AJ, United Kingdom Pennell & Partners Full time £104,000 - £128,000 per year

    Pennell & Partners Estate Agents are one of the area's leading independent estate agents with offices in Whittlesey & Peterborough and due to expansion, we are looking for a highly motivated Senior Sales Negotiator who will work with our fantastic residential sales team in Whittlesey. This is an exciting opportunity for the right candidate to expand on their...

  • Security Officer

    2 weeks ago

    Motherwell ML NP, United Kingdom Total control security ltd. Full time £25,600 - £52,000 per year

    Join Our Team as a Security OfficerAre you enthusiastic about creating secure environments and mitigating risks? Do you excel in high-pressure settings where your situational awareness and professionalism are critical? At our company, a trusted leader in the security industry, we are recruiting dedicated Security Officers to join our team, delivering...

  • Sales Advisor and Negotiator

    2 weeks ago

    Weymouth DT NP, United Kingdom Direct Moves Estate Agents Full time £22,000 - £30,000 per year

    OverviewWe are seeking a motivated, friendly, ambitious and reliable Sales Advisor to join our team. This role is pivotal in facilitating property sales and valuations, ensuring a seamless experience for clients while maximising business opportunities. The ideal candidate will possess strong organisational skills, great interpersonal connections and the...

  • Cafe Manager

    1 week ago

    Brynmawr NP SL, United Kingdom Compass Group Full time £25,000 - £40,000 per year

    Cafe Manager – Asda (Full-Time, 40 Hours per Week)We're recruiting an experienced Cafe Manager who is passionate about exceptional food and world-class customer service, and who can confidently motivate and inspire a team of six to deliver outstanding results. This is a full-time role, contracted to 40 hours per week, working for a major High Street brand...

  • Resturant Manager

    3 days ago

    Eccles M NP, United Kingdom LKO Foods Full time

    About LKO RestaurantAt LKO Restaurant, we are dedicated to serving delicious, high-quality meals made with the freshest ingredients. Whether guests are here for a quick bite or a fine dining experience, our focus on excellence, innovation, and hospitality defines everything we do. We believe that exceptional dining experiences begin with passionate people...

  • Multi-Skilled 1 Operative

    5 days ago

    Pontypool NP RL, United Kingdom Abergavenny fine foods Full time

    We currently have 1 permanent role available for Multi-Skilled 1 Operative based at our Abergavenny site.The AM shift will be from 6*:30am to 2:30pm, Monday to Friday. The hourly rate of pay is £13.43 P/H*Key Tasks/Responsibilities:To be able to use and understand the company operational system (SAP).Requisition and preparation of materials as required for...