Core Accounts Product Manager-VP

Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills in product management, risk & controls, and core accounts to Citi's Global Domestic Core Payments Team.

By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.

Team/Role Overview

This role is crucial for driving the Core Accounts product management agenda across 51 markets within the UK, Europe & MEA Clusters. The incumbent will be responsible for managing the existing DDA (Demand Deposit Account) product within our bank-in-a-box platforms. This involves comprehensive ownership of product definition, development, and execution, including building and prioritizing a product backlog and business requirements, defining associated product and business processes, and ensuring robust risk & controls. This position requires a senior candidate with a strong background in product management and product risk & controls, combined with knowledge and/or experience in Services and associated business processes. The role reports directly to the UK, Europe & MEA Cluster Head of Core Accounts and involves close partnership with other Services product teams, technology, operations, and risk & controls first and second line teams.

What you'll do

As a Core Accounts Product Manager

• Own Core Accounts product documentation (including Regulatory Reference Guides) and ensure adherence to standards and regulations at a Market level.

• Drive product development and execution by identifying, prioritizing, and authoring product/business requirements, participating in agile planning sessions, and ensuring solutions deliver on investments.

• Manage the ongoing performance and maintenance of DDA products, focusing on client experience, pricing, risk, and distribution strategies.

• Provide strategic direction on product development, representing customer needs and partnering with sales and client management to identify and size new opportunities.

• Reinforce the value stream model across Product and Technology teams, driving ownership and accountability for capabilities residing on legacy core banking infrastructure.

• Ensure product governance and compliance by participating in the Product Approval Program and managing proactive product, documentation, credit, legal, and regulatory risks for all markets.

• Appropriately assess and mitigate risk in all business decisions, safeguarding Citigroup's reputation and assets, ensuring compliance with laws, policies, and escalating control issues transparently.

• Build consensus and awareness of the product value proposition throughout the organization and with key partners.

What we'll need from you

We are looking for a highly experienced professional with strong expertise in product management and a deep understanding of financial services:

• Extensive experience in Product Management and/or Product Development discipline.

• Strong knowledge of Core Accounts/DDA and Services products, with a proven ability to work at scale.

• Deep expertise in establishing and enhancing a Product controls environment.

• Proven ability to make complex judgments, solve intricate problems, and develop effective solutions.

• Demonstrated experience driving software delivery transformation through Agile practices and fostering a Continuous Delivery culture.

• Exceptional diplomacy, influencing, and presentation skills for effective engagement with both internal and external stakeholders, including clients and senior management.

• Bachelor's/University degree required; Master's degree preferred.

What we can offer you

This role offers a unique opportunity to contribute significantly to the Core Accounts product strategy within a global financial institution. You will have the chance to shape the future of our DDA products, influencing development, and partnering with stakeholders across diverse functions and markets. This role provides significant visibility within the organization and offers exceptional opportunities for professional growth and development, helping you build in-depth knowledge of financial services operations and develop new skills that can drive your career.

We work hard to have a positive financial and social impact on the communities we serve. In turn, we put our employees first and provide the best-in-class benefits they need to be well, live well and save well.

By joining Citi London, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as:

• Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure

• A discretional annual performance related bonus

• Private medical insurance packages to suit your personal circumstances

• Employee Assistance Program

• Pension Plan

• Paid Parental Leave

• Special discounts for employees, family, and friends

• Access to an array of learning and development resources

Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive.

Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities. 

Job Family Group:

Product Management and Development

Job Family:

Product Performance Management

Time Type:

Full time

Most Relevant Skills

Please see the requirements listed above.

Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

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