Junior IT Support Technician

4 days ago

Norwich NR GJ, United Kingdom Tropic Biosciences Full time £20,000 - £35,000 per year

Are you passionate about technology and eager to gain real-world experience in IT operations? Tropic is offering an exciting entry-level opportunity, on a 12 month fixed term contract, at our Norwich site, where you'll play a hands-on role supporting our IT systems and users across the organisation.

Job Purpose

As a Junior IT Support Technician, you'll assist in day-to-day operations, including user support, hardware setup, asset management, and cybersecurity practices. You'll gain valuable exposure to enterprise tools and IT project work while collaborating with internal teams to ensure secure, efficient, and reliable IT operations.

Responsibilities

  • Provide first-line support for hardware, software, and account issues.

  • Assist with device setup, onboarding, and troubleshooting.

  • Maintain IT asset records and support inventory audits.

  • Help implement cybersecurity measures such as patching, MFA, phishing awareness, and ticket processing.

  • Contribute to IT documentation and process improvement initiatives

Requirements

  • Proactive, enthusiastic, and eager to learn.

  • Currently studying or recently completed an IT-related qualification (Bsc would be preferable, although not essential).

  • Familiar with Windows, Microsoft 365, and basic networking concepts.

  • Strong communication and problem-solving skills.

  • Genuine interest in cybersecurity and IT operations.

About Us

Tropic is one of the world's leading agricultural gene-editing companies. Our team is dedicated to the development and commercialization of high-performing varieties of tropical crops to provide significant benefits to growers, producers and consumers globally, tackling real-world problems around food security and sustainability.

Our vision is to become a leading seed business with significant ownership of its products from the laboratory to the field, while maintaining constructive relationships with growers and consumers based on transparency and trust.

Why Join Tropic?

  • Diverse workforce operating in a dynamic working environment

  • Excellent learning and career development opportunities

  • Social events throughout the year

  • Competitive compensation and benefits including: Private Healthcare, Medical Cash Plan, 25 days annual leave, Group Income Protection and Life Assurance.

Further Information

  • Job Location – Norwich UK

  • Time Requirement – Full Time

  • Contract –Fixed Term: 12 months

  • Closing date –7/11/2025

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