Support Worker Kings Mill Court

Job overview

A Support Worker plays a vital role in helping individuals live as independently and comfortably as possible, often working with people who have physical disabilities, mental health conditions, learning difficulties, or other support needs.

Job Purpose

To provide practical and emotional support to individuals, enabling them to achieve personal goals, maintain dignity, and improve quality of life.

Key Responsibilities

• Personal Care: Assisting with daily activities such as washing, dressing, and eating.
• Emotional Support: Offering companionship and listening to concerns.
• Practical Assistance: Helping with household tasks, shopping, and managing appointments.
• Promoting Independence: Encouraging clients to develop skills and confidence.
• Health & Safety: Monitoring wellbeing and reporting concerns to supervisors.
• Documentation: Keeping accurate records of care and progress.

Skills & Qualities

• Empathy and patience
• Strong communication skills
• Ability to work independently and as part of a team
• Problem-solving and adaptability
• Basic knowledge of safeguarding and confidentiality

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• Personal Care: Assisting with daily activities such as washing, dressing, and eating.
• Emotional Support: Offering companionship and listening to concerns.
• Practical Assistance: Helping with household tasks, shopping, and managing appointments.
• Promoting Independence: Encouraging clients to develop skills and confidence.
• Health & Safety: Monitoring wellbeing and reporting concerns to supervisors.
• Documentation: Keeping accurate records of care and progress.
• Finances: Supporting clients to manage their finances 

Working for our organisation

St. Anne's wants to reward its employees for their hard work. Employee benefits include;

• New pay framework launched in 2025. Rewarding the dedication and work of staff across the charity. Potential increases after 6 months, 2.5 & 5 years. 
• Rising 20 to 25 days plus statutory bank holidays
• 24 Hour Employee Assistance Programme
• Continuous opportunities for ongoing training and career development
• Cycle To Work scheme
• Refer A Friend recruitment initiative
• Flexible working opportunities (where applicable) upon successful completion of probation period
• Group Personal Pension Scheme
• Discounted income protection scheme
• Free car parking at most services
• Free life assurance cover

Detailed job description and main responsibilities
Job Purpose:

To provide high-quality care and support to 12 clients with varying needs, including physical disabilities, learning disabilities, learning difficulties, and mental health conditions. The role focuses on promoting independence, ensuring safety, and enhancing emotional wellbeing in a 24/7 staffed service.

Key Responsibilities:

• Personal Care: Assist clients with daily living activities such as washing, dressing, and meal preparation.
• Promote Independence: Support clients in developing skills for independent living.
• Emotional Support: Provide companionship and encourage positive mental health.
• Safety & Supervision: Maintain a safe environment and respond to emergencies appropriately.
• Documentation: Keep accurate and up-to-date records of care plans, incidents, and progress.
• Team Collaboration: Work effectively with colleagues to deliver consistent, person-centered care.
• Compliance: Follow safeguarding, confidentiality, and health & safety policies at all times.

Essential Skills & Qualities:

• Empathy, patience, and strong interpersonal skills.
• Ability to work independently and as part of a team.
• Good communication and problem-solving skills.
• Basic IT skills for record-keeping.
• Understanding of safeguarding and confidentiality principles.

Desirable Qualifications:

• NVQ Level 2 or 3 in Health & Social Care (or willingness to work towards).
• Previous experience in a care or support role.

St. Anne's is working to actively promote equality, diversity and inclusion.
We want people from underrepresented groups such as disabled, black and ethnic minority, Lesbian, Gay, Bi, Trans, and non-binary (LGBTQ+) communities to apply for all our roles. 
 
St. Anne's is a Disability Confident employer. We are actively working to recruit and retain people with disabilities and long-term health conditions into our work force. If you are an applicant who has a disability, you will be offered an interview if you meet the essential criteria for the job. Please contact recruitment on opt 5 if you require any reasonable adjustments. 

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