Event Bookings, Operations

6 days ago


Brighton, Brighton and Hove, United Kingdom The Bug Club Full time £18,000 - £20,000 per year

Company Description

The Bug Club
is a dynamic, creative events company based in Brighton, renowned for our iconic VW DJ vans that deliver unforgettable experiences to festivals, brand activations, and major sporting events. We work closely with clients to bring their visions to life. We are passionate about creating bespoke solutions that stand out in the events industry.

Role Description

This is a part-time hybrid role for an
Event Bookings, Operations & Client Relations
professional. The role is based in Brighton, with opportunities for some remote work. Responsibilities include managing client bookings, coordinating logistics for event operations, and maintaining strong client relationships. You will oversee event planning ensuring seamless communication and superior customer service.

Qualifications


Strong Customer Service and Communication skills to build and maintain client relationships effectively and professionally


Experience in Event Planning and Event Marketing, with the ability to manage event logistics


Sales skills, including the ability to identify client needs, upsell services, and close deals efficiently


Exceptional organisational and multitasking abilities to manage multiple events and deadlines


Proficiency in technology tools relevant to event management and client communication


Previous experience in the events or hospitality industry is advantageous

What You'll Do

Manage client enquiries, quotes, bookings

Invoicing — basic bookkeeping

Ensure smooth logistical operations for each event — overseeing everything from initial client contact to post-event follow-up

Support business growth through excellent client care and communication

Coordinate staff schedules, travel, and accommodation

Handle operational tasks — including Risk Assessments and Method Statements for events

Represent the company at industry events and exhibitions

You're Great At

Managing multiple projects and priorities efficiently

Using G Suite, Zoho CRM, QuickBooks & similar tools for day-to-day operations

Staying calm, organised, and adaptable in a fast-paced, ever-changing environment

Ensuring client needs are met promptly, with a strong focus on clear communication and operational excellence

Proficiency with ChatGPT AI — leveraging AI tools to streamline processes, improve client communication, and enhance event coordination, from drafting emails to organising project workflows

What You'll Get

Flexible freelance role (15–20 hrs/week)

£18–£20 per hour

A mix of remote and Brighton-based work

Opportunity to work with a creative, supportive, and growing events team

Reporting to: Justin Rushmore (Founder/Director)

Location: Brighton co-working office (with flexibility for remote work)

Contract: Freelance


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