Billing Analyst

Location: Hammersmith, London (Hybrid working, 3 days a week in the office)
Hours: Full-time, 35 hours per week (core working hours 10am–3pm)

Why this role matters

At Brook Green Supply we are an independent B2B energy supply company, creating risk management and energy supply solutions for the UK's I&C sector. We are reshaping the I&C energy supply sector by providing expert consultation and risk management services.

Our vastly experienced team, who have operated in the energy industry for many years, are looking to provide a fantastic career opportunity for an ambitious, proactive individual, with personal development and progression aligned to the continued rapid growth and success of the business.

Your role will play a key part in meeting the complex and diverse needs of our growing portfolio of industrial and commercial customers. Analysis and reconciliation will form a central part of your role, ensuring that all charges have been accurately calculated and we have the right data to inform our actions.

This is a fantastic opportunity for someone early in their career, or looking to transition into the energy industry, to develop valuable experience across multiple areas of billing, data analysis, and operational processes.

What you'll do

You will ensure that our billing processes run smoothly and accurately while helping to identify improvements and support the growth of our commercial operations.

• Validate industry charges and ensure these are applied correctly to Brook Green Supply invoices where applicable

• Produce reports and provide regular updates on billing performance and exceptions

• Resolve billing queries, discrepancies, and data mismatches quickly and efficiently

• Assist in creating and refining futureproof billing processes and controls

• Provide subject matter support to Commercial and Customer Relations teams when needed

• Support system testing and process development in line with industry and system changes

About you

You are naturally analytical and detail-focused, with an eagerness to learn and improve. You enjoy problem-solving, take ownership of your work, and look for opportunities to make processes smarter and more efficient.

You'll have:

• A high level of attention to detail and a proactive, inquisitive attitude

• Strong problem-solving skills and initiative to improve business processes

• The ability to manage your own workload with minimal supervision

• Excellent communication skills and confidence engaging with a range of stakeholders

• Proficiency in Excel and confidence working with large datasets

• Previous experience in an office-based or analytical role

• A fast learner who is enthusiastic about developing new skills and expanding your knowledge of the energy industry

Why you'll love working here

This is a role where you will have genuine opportunities for growth and development. You will gain hands-on experience in data analysis, the UK energy market and gas and electricity invoicing while working in a collaborative, supportive team that values initiative and curiosity.

You will have the flexibility to balance office and remote work, and you will be part of a business that trusts its people and rewards contribution.

We also offer a comprehensive benefits package, including:

• 25 days annual leave plus Bank Holidays

• Flexible working arrangements

• Private health care

• Company pension scheme

• Life and medical insurance, eyecare scheme

• Employee Assistance Programme

• Cycle to Work scheme

• Family-friendly policies

• Recruit and Reward scheme

• Access to Perkbox benefits platform

A note from us

Even if you don't tick every box, we would still love to hear from you. If you are detail-oriented, analytical, and motivated to grow your career in the energy industry, we will give you the training and support to succeed.

Brook Green Supply is committed to ensuring equal opportunities, fairness, dignity, and respect for all employees and applicants. Diversity makes us stronger, and we welcome applicants from all backgrounds.