Grant Support Assistant

• Internal Applicants Only*

Salary: £
28,598- £29,540 pro-rata, per annum
Hours: 15 per week
Location: Workington, Allerdale House
Contract: Fixed Term (1 Year)
About This Opportunity
We are seeking a proactive and compassionate individual to join the Cumberland Home Improvement Agency (HIA) team, supporting the administration of Disabled Facilities Grants in the West of the region.

Primarily this role involves providing specialist support to the service, including taking calls and responding to emails, offering general advice on the service offer and processes, managing client records, preparing and processing decisions notices, certifications, letters and other documents, financial administration and assisting with general office tasks to help CHIA run smoothly, and support the wider team.

This role is based in Allerdale House. Line management will be provided from our Allerdale office, with peer support also available locally. Due to ongoing Local Government reorganisation, the scope of the role may evolve, and you will be required to support in shaping change.

The post is part-time, with the working pattern to be agreed prior to appointment. This is a fixed-term contract for one year, and secondments will be considered.

Who We're Looking For
We're looking for individuals who embody our organisation's core values: ambitious, collaborative, compassionate, empowering, and innovative. We believe in the power of these values to drive positive change, deliver excellent public services and shape a better future for our communities.

We're also about potential over perfection and we can help you grow in the role and thrive in your career.

Be sure to take a look at the post specification (below) for the essential criteria for this role.

If this sounds like you, then please get in touch
For an informal discussion please contact Andrea Smith on or email Or Julie Friend on or email

Application and Interview information

• Closing date: 24th November
• Interview date:28th November

Please note this role may close early subject to demand. If you're interested in applying, you should apply well before the advised closing date. We cannot accept applications once the role has closed.
This role is open to internal applicants only.
Guaranteed Interviews
We offer a guaranteed interview to the following applicants
as long as your application can demonstrate you meet the essential criteria for the role.

• Those who consider themselves disabled as defined by the Equality Act 2010
• Those in care or who have left care and are aged 24 and under
• Armed forces veterans whose last long term substantive employer was the armed forces

If you meet one or more of the criteria above, and wish to be considered for this scheme, select 'yes' to the appropriate question during your application. Find out more.

Diversity, Inclusion & Adjustments
We're dedicated to enhancing the diversity of our workforce and we encourage applications from individuals of all backgrounds. That's why we're a proud Disability Confident Employer and also an Age Friendly Employer – to provide opportunities for everyone to thrive.

If you need any reasonable adjustments
to participate in the recruitment process, please let either the hiring manager or our Resourcing Team know by emailing

. While adjustments aren't always guaranteed, we'll always listen and we'll try our best to accommodate your needs.

Easily apply by submitting your CV and answering a few short questions.
Please Read The Supporting Information

• Post Specification

Please also refer to our Careers site to find out more:

• Our Staff Benefits
• Candidate Support
• About Cumberland Council