Community and Challenge Event Officer

1 day ago

London, Greater London, United Kingdom MQ Mental Health Full time £24,000 - £40,000 per year

Job description

Community and Challenge Event Officer

Salary: £24,000 per annum

Location: Hybrid – London EC1Y/Home

Join MQ and help transform mental health research.

Challenge and community fundraising plays a vital role in MQ's mission – generating repeat, sustainable income and connecting supporters to the heart of our work.

We're now looking for an ambitious, creative, and highly motivated Community & Challenge Events Fundraising Officer to help us make the most of this moment.

You'll help deliver exceptional stewardship to our fundraisers, build strong relationships, and support the creation of an exciting events calendar. If you love people, thrive in a fast-paced environment and want to develop your career in fundraising, we'd love to hear from you.

Key Responsibilities

  • Work with the Community & Challenge Events Manager to deliver tailored supporter journeys and outstanding stewardship for community and challenge event fundraisers.
  • Support the Fundraising & Marketing Officer with stewarding leads and enquiries generated through advertising and outreach.
  • Manage community fundraising and challenge event registrations via the MQ website and platforms such as JustGiving.
  • Assist with creating engaging marketing and stewardship materials for community and challenge event supporters.
  • Contribute to developing new ideas and opportunities that inspire supporters and grow income for mental health research.

Key Activities

  • Build and maintain strong, rewarding relationships with MQ fundraisers.
  • Work closely with Marketing colleagues to develop compelling content and materials.
  • Keep all challenge event listings on the MQ website up to date.
  • Respond to social media messages and moderate supporter comments as needed.
  • Attend challenge and community events (including some evenings and weekends) to represent MQ and support participants.
  • Serve as a key point of contact for third-party event organisers.
  • Manage enquiries and registrations from community and challenge event fundraisers.
  • Identify and cultivate new fundraising opportunities with schools, colleges, universities, and wider community groups.
  • Keep MQ's database accurate and up to date, working closely with the Senior Data Officer to ensure correct income coding.
  • Arrange and send supporter packs and fundraising materials throughout the supporter journey.
  • Provide wider team support as required.

Person Specification

We're looking for someone with:

  • Experience of fundraising through challenge events or community fundraising.
  • Strong communication skills – both written and verbal.
  • Ability to build rapport quickly and manage a varied supporter portfolio.
  • Creative thinker with the ability to generate and develop new ideas.
  • Highly organised, with excellent attention to detail and the ability to manage multiple tasks.
  • Confident using digital platforms, CRM databases and social media.
  • A positive team player who brings energy and initiative.

Why Join MQ?

We offer a great working experience within a friendly team. Hybrid working (in the London office Mondays and Tuesdays, with the remaining days from home). We are located near Barbican Tube.

Plus, we offer lots of generous benefits and training opportunities.

We're a Sunday Times Top Company to work for.

Closing date:4th January 2026.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

We believe in equality and inclusion and we welcome job applications from everyone, provided you meet the criteria for the job.

No agencies please.

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