Dispute Resolution Co-Ordinator
1 week ago
Are you passionate about driving organisational success through effective change strategies? Are you someone who's looking for a new challenge and wanting to make a difference? If so, we have the perfect opportunity for you
We're looking for a
Dispute Resolution Co-ordinator
to join our Dispute Resolutions Team where you'll support the delivery of Ombudsman casework to minimise the risk of negative determinations that could result in reputational risk and possible further investigation by HOS, other Ombudsman, or Regulator of Social Housing.
You'll work closely to support the Dispute Resolution Case Manager and Dispute Resolution leadership team through the life of a case, prioritising and responding to enquiries from the Housing Ombudsman. Your ability to listen, stay impartial, and manage priorities will help create positive outcomes for everyone involved.
Dispute Resolutions Team is an independent function in Abri who manage the relationship with the Housing Ombudsman and make sure we put things right for our customers.
We're looking for someone who brings excellent communication skills, strong attention to detail, and confident working in a fast-paced environment. Experience in customer service or administration would be a real advantage, but more importantly, we're looking for someone who's passionate in making a difference.
You'll be part of a supportive and professional team that values respect, integrity, and collaboration. If you're passionate about helping others and are looking for a role where you can make a difference, we'd love to hear from you.
You'll be based at one of our offices in Eastleigh (SO50 6AD), Yeovil (BA22 8WN), Bracknell (RG12 1RF), or London (W10 5BN). We ask that you spend a minimum of three days a week collaborating with colleagues at our offices or events or other touchdown spaces, and the other two days can be worked from at a place of your choosing, whether that's at another of our offices, a cafe or at home.
Interview will take place on Monday 1 December 2025 and Tuesday 2 December 2025 at one of our offices.
We'll review and interview suitable candidates as they apply. If we receive enough applications, we'll close the advert early so be sure to apply today so you don't miss out
-
Strategic Lead
1 week ago
Eastleigh, Hampshire, United Kingdom University Hospital Southampton NHS FT Full time £60,000 - £100,000 per yearJob OverviewWe are looking for an exceptional individual, with a successful background in working with and managing services for children who have highly complex health, education and social care needs. You will work at the centre of a multi-agency approach to identifying needs and unblocking issues to ensure children access the right care and intervention...
-
Customer Contact Centre Manager
2 weeks ago
Eastleigh, Hampshire, United Kingdom Pembrook Resourcing Full time £35,000 - £55,000 per yearCustomer Services ManagerPembrook Resourcing currently have an exciting role for a Customer Services Managerwith one of our clients, A well renowned dealership group within the area Summary The Customer Services Manager will lead, inspire, develop and grow the Call Centre ensuring they, and the department, reach their full potential.Our Call Centre manages...
-
Assistant Buyer
2 weeks ago
Eastleigh, Hampshire, United Kingdom Kingfisher Full time £45,000 per yearOverviewAssistant Buyer - PaintPermanent Up to £45,000 + Pension + PHI + ShareSave + 6.6 weeks holiday + Hybrid Working (3 dyas per week in the office)Southampton, Store Support OfficeWe believe anyone can improve their home to make life better. From our Southampton Store Support office (SSO) we equip our stores, our people, and our whole business with...
-
Quality and Compliance Team Leader
2 weeks ago
Eastleigh, Hampshire, United Kingdom Utilita Energy Full time £32,992 - £33,179 per yearJob Title: Quality and Compliance Team LeaderLocation: Chandlers Ford / Remote (Monday's & Wednesdays on-site)Salary: £29,592 per annum, plus a discretionary bonus of up to 10%Hours: Monday – Friday 40 hours per weekJoin Utilita and lead the charge in elevating customer experience through quality and compliance leadershipLead with purpose—become our...
-
Primary Care Operations Lead
1 day ago
Eastleigh, Hampshire, United Kingdom University Hospital Southampton NHS FT Full timeJob OverviewPriority consideration will be given to applicants from the Hampshire & Isle of Wight NHS system, namely:University Hospitals Southampton NHS Trust, Portsmouth Hospital University NHS Trust, Isle of Wight NHS Trust, Hampshire Hospitals NHS Trust, NHS Hampshire and Isle of Wight Integrated Care Board, Hampshire and the Isle of Wight Healthcare.The...
-
Dispute Resolution Co-Ordinator
1 week ago
Eastleigh SO AD, United Kingdom ABRI Full time £30,000 - £60,000 per yearAre you passionate about driving organisational success through effective change strategies? Are you someone who's looking for a new challenge and wanting to make a difference? If so, we have the perfect opportunity for youWe're looking for a Dispute Resolution Co-ordinator to join our Dispute Resolutions Team where you'll support the delivery of Ombudsman...
-
Project Support Co-ordinator
3 days ago
Eastleigh, United Kingdom Selwood Ltd Full time**Our Business** Selwood is the leading pump rental solutions company in the UK. We have an outstanding reputation for exceptional customer service backed by one of the largest fleets of quality pump products. Each customer and each project is unique and our deep technical knowledge means we are proud to deliver a bespoke and genuine 24/7, 365 days-a-year...
-
Property Disputes Solicitor
2 weeks ago
Eastleigh, United Kingdom Chadwick Nott Full timeOverviewIn order to make an application, simply read through the following job description and make sure to attach relevant documents.Job title: Property Disputes SolicitorLocation: SouthamptonSalary: £50k-£60k - depending on experiencePQE Level: 2+Contract Type: PermanentWorking Hours: Full-timeOur client is a leading and well-established practice in...
-
Private Patient Co-ordinator
1 day ago
Eastleigh SO YA, United Kingdom Complete Fertility Limited Full timeA unique career opportunity has arisen to become a key member of Complete Fertility Centre based in our purpose built facility in Chandlers Ford.Originally established in 2010, Complete Fertility is part of the Virtus Health Family of fertility clinics, and the first in the UK. We are a close-knit and supportive team of around 50 staff, with a focus on...
-
Customer Service Representative
3 days ago
Eastleigh, United Kingdom Eflorist Ltd Full timeWHAT YOU WILL BE DOING - Maintaining a positive, empathetic and professional attitude towards customers at all times - Ensuring problems or complaints are dealt with as per our policies to a satisfactory resolution - Keep records of customer interactions by logging information so we are consistently learning and improving our customer journey - First contact...
-
Customer Service Representative
2 weeks ago
Eastleigh, United Kingdom Eflorist Ltd Full timeWHAT YOU WILL BE DOING - Maintaining a positive, empathetic and professional attitude towards customers at all times - Ensuring problems or complaints are dealt with as per our policies to a satisfactory resolution - Keep records of customer interactions by logging information so we are consistently learning and improving our customer journey - First contact...
-
Customer Service Representative
3 days ago
Eastleigh, United Kingdom Eflorist Ltd Full timeWHAT YOU WILL BE DOING - Maintaining a positive, empathetic and professional attitude towards customers at all times - Ensuring problems or complaints are dealt with as per our policies to a satisfactory resolution - Keep records of customer interactions by logging information so we are consistently learning and improving our customer journey - First contact...
-
Customer Care Co-ordinator
1 week ago
Eastleigh, United Kingdom Barratt Redrow Full timeResponsibilities Ensure personal and team compliance with all relevant SHE policies and procedures, putting the safety of our teams as first priority. To fully adhere to the Barratt Redrow standard Customer Care policies and procedures, ensuring that all issues raised by our customers are dealt with professionally, quickly and to their complete satisfaction....
-
Household Complaints Handler
2 days ago
Eastleigh, United Kingdom Ageas Full timeJob Title: Complaints Handler– Household x2 Contract Type: Permanent, Part Time, Full Time, Job Share option available Salary Range: £24,640 - £33,720 Location: Hybrid, Flexible Closing Date for applications: Wednesday 31st December Work Level: WL2 Hiring manager: Zoe Backhouse Complaints Handler– Household: Are you passionate about delivering...
-
Senior Complaints Handler
3 days ago
Eastleigh, United Kingdom Ageas Full timeJob Title: SeniorComplaints Handler– HouseholdContract Type: Secondment, Part Time, Full Time, Job Share option availableSalary Range: £26,800 - £40,200Location: Hybrid, FlexibleClosing Date for applications: 31st December Hiring Manager - Zoe Backhouse SeniorComplaints Handler– Household: Are you passionate about delivering exceptional customer...