Safer Homes Scheduling Operations Planner

3 days ago

Yeovil BA WN, United Kingdom ABRI Full time

We're excited to be looking for Safer Homes Scheduling Operations Planner to join our team where you'll be based inYeovil. You'll support our fantastic Trades operatives to deliver a timely and efficient repairs service for our customers, promoting our 'first time fix' ethos. This is a six months fixed term role.

Excellent attention to detail and organisation skills are a must as you'll effectively manage the operatives' diaries to make sure the right colleague is sent to the right job and that their day is planned in a way that reduces travel time, maximises productivity and is focused around delivering an exceptional customer service. That's what's at the heart of this role, making sure we do the right thing for our customers.

As well as our operatives, you'll also speak regularly over the phone to our contractors and suppliers to arrange delivery of services and equipment as well as our customers to keep them in the loop on when we'll be with them to carry out the service.

Want to know more about this exciting role that puts you at the heart of our repairs and service operations? We'd love to hear from you

We'll review and interview suitable candidates as they apply. If we receive enough applications, we'll close the advert early so be sure to apply today so you don't miss out

Abri is a large housing provider who own and manage over 55,000 homes and various community assets, serving more than 120,000 customers across the South of England.

We believe everyone has the right to a good quality safe, warm and sustainable home in a community where they can belong, grow and thrive. What does that look like in real terms?

We're investing £689m over the next ten years in our existing homes to improve building safety and make them more energy efficient.

  • We're delivering 10,000 homes by 2030, ensuring affordable housing is built where it's needed most
  • We're investing in our communities, to address local issues and create opportunities for everyone

As we grow, we're re-establishing our strong local presence to provide a really good service. Abri has adopted a regional approach to service delivery, with our operating areas split into three, each with their local governance and leadership. This will ensure our colleagues are more visible, accountable and better connected to our customers and local communities to meet their diverse needs.

More information about Abri and our strategic objectives can be found

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