Assistant Store Manager

2 weeks ago

Cardiff, Cardiff, United Kingdom British Heart Foundation Full time £25,000 - £40,000 per year
The opportunityAre you looking for an opportunity to progress in store management?

We're looking for an Assistant Store Manager to join our home store team in Cardiff Bay (CF11 0JR) we could be the perfect match

What does this role involve:

As an Assistant Store Manager, you support the Store Manager with the day to day running of the store and take full responsibility in their absence.

Inspiring and supporting staff and volunteers to deliver an excellent customer journey that reflect our values, our Assistant Store Managers contribute towards the success of their stores by:
  • Ensuring highest standard of customer service
  • Achieving targets
  • Maintaining a high standard of visual merchandising
  • Maximising sales through physical and digital channels
  • Supporting with the recruitment and development of volunteers
  • Achieving expectations within campaign activities
  • Working with the manager to generate stock
Our stores are fast-paced and trade 7 days a week which means we require flexibility from our store teams to work weekends and bank holidays on a rota basis.

Due to the volume of collections, deliveries and donations, it can be physically demanding at times, yet most rewarding as you play a part in helping to fund life-saving research.

What are we looking for:
  • Experience in a customer facing role
  • Supervisory experience
  • Commercially driven to encourage new ideas
  • Inclusive approach to developing teams
  • Passion for delivering exceptional customer service and achieving the highest retail standards
  • Results driven but with a recognition of right result, right way.
What's important to us?

At the British Heart Foundation (BHF) we offer a huge range of new and used quality furniture, clothing, jewellery and more, available in store and online.

Our vision is a world where everyone has a healthier heart for longer. We'll get there by funding cutting-edge research and innovation, which hold the keys to saving and improving more lives.

In addition to raising funds for the BHF, we connect with our local communities and help reduce clothing and furniture waste across the UK. With over 700 stores we make a huge environmental impact by preventing around 70,000 tonnes of unwanted items going to landfill every year. We receive 1.6 million items donated to our home stores and 9.8 million bags of donated items and we will continue to build upon our reuse agenda in the years to come.

Our Equality, Diversity and Inclusion (EDI) Strategy, Igniting Change, along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (our Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed.

Why join the BHF?

We have a strong culture of internal progression and will actively support you to develop your career.

Our generous staff benefits include:
  • 38 days annual leave (plus the option to buy and sell leave)
  • Wagestream - claim early access to your wages as you earn them
  • Holistic support leave of up to 10 additional days off each year
  • Enhanced family policies (maternity, paternity and adoption leave
  • 25% staff discount
  • Health cash plan (Dental, Optical, Therapies, etc)
  • Access to a 24/7 Virtual GP and Employee Assistance Programme (EAP)
  • Pension with employer contribution of up to 10%
  • Cycle to work scheme
  • Discounts on gym memberships
  • Discounts with a wide range of retailers
Ready to apply?

To apply, please follow these simple steps:
  • Click the "Apply" button below.
  • You'll be seamlessly redirected to the BHF Careers page.
  • Complete the application form, submit your CV and upload your employment history.
What do I need to know?

DBS Check: Any offer of employment is subject to a satisfactory DBS check

Inclusivity Matters: We're committed to fairness and consistency. As part of this commitment, we use anonymous CV software during the application process

Act Swiftly: Early applications are encouraged. We'll be reviewing submissions throughout the advertising period and may close the advert early

Sponsorship: Please note that we are unlikely to be able to sponsor applicants in respect of this role due to the role not meeting the minimum salary criteria to be eligible for sponsorship.

Should you need any adjustments to the recruitment process, at either application or interview, please contact a member of the Recruitment team.

  • Assistant Store Manager

    1 week ago

    Cardiff, Cardiff, United Kingdom Metro Bank (UK) Full time £25,000 - £40,000 per year

    At Metro Bank, we believe the best banking experience starts with people who genuinely care. We're not just delivering banking services - we're building trust through authentic connections. Here, our people come first; our colleagues are part of a team that values individuality, collaboration, and long-standing relationships.As an Assistant Store Manager,...

  • Assistant Store Manager

    5 days ago

    Cardiff, Cardiff, United Kingdom Metro Bank PLC Full time £25,000 - £40,000 per year

    Team Retail & Business BankingLocation CardiffCounty GlamorganRef # 23958Closing Date 26-Nov-2025At Metro Bank, we believe the best banking experience starts with people who genuinely care. We're not just delivering banking services - we're building trust through authentic connections. Here, our people come first; our colleagues are part of a team that...

  • Store Manager

    1 week ago

    Cardiff, Cardiff, United Kingdom Urban Outfitters Full time £40,000 - £60,000 per year

    LocationThis position is located at 14 The Hayes St Davids Centre, Cardiff, , CF101AH United KingdomRole SummaryThe main objective of this role is to oversee the operations of the store and be strategic in short and long term planning. Assume total store accountability for sales, service, profitability and loss prevention. To achieve a store community that...

  • Store Manager

    2 weeks ago

    Cardiff, Cardiff, United Kingdom Coffi Lab Full time £45,000 - £55,000 per year

    If you have proven experience of leading, coaching and developing a team in a customer focused retail business, this could be the role for you. As a leader at Coffi Lab you will contribute to our success through a pro-active and entrepreneurial management style working with and nurturing your team to deliver an exceptional experience for our customers. You...

  • Store Manager

    1 week ago

    Cardiff, Cardiff, United Kingdom Lovisa Pty Ltd Full time £30,000 - £60,000 per year

    Lovisa is fast-fashion RetailLovisa is global, and its growth is infectiously energeticSee us at BenefitsA Store Management Career in Fashion with progression opportunities to Regional ManagerTop-notch training for becoming a great Store Manager in an Flagship store (and piercing training)Opportunity to participate in the Global Future Lovisa Leader...

  • Store Manager

    2 weeks ago

    Cardiff, Cardiff, United Kingdom Sainsbury's Full time £30,000 - £60,000 per year

    What you'll be doing:Our Convenience Store Managers have full control over their shop. They're accountable leaders who ensure we deliver on our purpose to make good food, joyful, accessible and affordable for everyone, every day. Their team of Customer and Trading Managers run the shifts, and they plan and prepare for upcoming trading activity being...

  • Deputy Store Manager

    1 week ago

    Cardiff, Cardiff, United Kingdom Marks and Spencer Full time £35,000 - £45,000 per year

    Deputy Store Manager (Fashion, Home & Beauty)As a Deputy Store Manager in Fashion, Home & Beauty, you'll help bring the best of M&S style to life, leading your teams to deliver five-star service, outstanding visual standards, and sales growth in a fast-paced retail space.You'll support the Store Manager in shaping the store's commercial direction and...

  • Store Manager

    2 weeks ago

    Cardiff, Cardiff, United Kingdom Wickes Full time £30,000 - £60,000 per year

    Wickes is more than just the nation's favourite DIY store. It's a place where we'll ask for your ideas, listen to your opinions and value the contributions you make. Chances are you've never experienced anything quite like our culture. All our colleagues come from different backgrounds, but what we all have in common is a determination to succeed and a...

  • Store Supervisor

    2 days ago

    Cardiff, Cardiff, United Kingdom Footasylum Full time

    DescriptionWe are hiring for a Full-Time Store Supervisor to join one of our exciting stores based in Cardiff. There's an established team in place, and you will be working directly with them to help create the best customer shopping experience possible. Footasylum is a business that believes in our front-end retail staff.The primary function of a...

  • Assistant Manager Albany Road

    2 weeks ago

    Cardiff, Cardiff, United Kingdom Superdrug Full time £30,450 per year

    Location:81-83 Albany Road Roath, Cardiff CF24 3LNHours per Week:39 hoursShift pattern:Full-time - flexible shift patterns across mornings; afternoons; evenings and weekends, we can discuss this further at interview.Salary:Up to £30,450 per annumThe RoleAs an Assistant Store Manager, you'll work alongside the Store Manager to:Recruit, inspire & motivate a...