Digital Account Manager

Location: 2 days in Bournemouth office / 3 days optional WFH

Job Purpose: To manage and oversee digital marketing campaigns for your client list

Due to continuous growth, we're looking for an experienced Account Manager to join our team. If after reading this job description it sounds like the ideal role for you, please email us with a copy of your CV.

Who is Upperdog?

Upperdog is a growing digital marketing agency based in the heart of Bournemouth. We combine strategy, creativity, and data to deliver meaningful results for our clients. If you want to know more take a look at our website or have a nose on Instagram.

We're looking for a passionate Digital Account Manager who's ready to take the next step in their career, someone who loves working with clients, thrives in a fast-moving agency, and wants to help shape results-driven campaigns across Google Ads, Meta, SEO, and more.

What you'll do

As an Account Manager, you'll take ownership of your own portfolio of clients and be the driving force behind their success. You'll work alongside our in-house specialists (PPC, SEO, Paid Social, Data & Analytics) to plan, manage, and optimise campaigns.

Your day-to-day will include:

• Managing and growing relationships with your client portfolio
• Leading campaign planning, performance reviews, and strategic recommendations
• Overseeing Account Executives to ensure smooth delivery and prioritisation
• Monitoring campaign results and identifying optimisation opportunities
• Preparing reports and presenting insights that add real value to your clients
• Working collaboratively with internal teams to deliver joined-up digital strategies

What skills & experience do you need to have?

• 1-2+ years' agency experience, ideally in managing SEO, PPC and/or paid social campaigns
• Google Ads and Google Analytics experience
• Sound Microsoft Excel experience
• Excellent client communication skills, verbal and written
• Naturally organised with good time management
• Proactive and great initiative
• Proof reading skills
• Excellent spelling and grammar; this is essential
• A passion for a career in digital marketing
• Ability to work on own initiative with a high attention to detail
• Ability to organise and prioritise a busy workload with a flexible approach to tasks
• Team player

Desirable experience:

• Knowledge of setting up SEO campaigns including; keyword research, meta data creation, on and off page SEO tactics
• Knowledge of setting up paid search campaigns including; keyword research, campaign structure, targeting settings, ad creation, landing page recommendations
• Knowledge of setting up social ad campaigns including; targeting, audience creation, campaign set up, ad creation, landing page recommendations
• Meta Blueprint Certified
• Google Ads exam certifications
• Amazon Ads experience
• Knowledge of other platforms such as Bing Ads, LinkedIn Ads, Spotify Ads and Pinterest Ads
• Looker Studio experience and GA4 experience
• Google Tag Manager experience
• Experience in SEO and paid search for other territories outside the UK
• Experience in leading meetings and pitching or tenders to potential clients
• Dog lover

What benefits can Upperdog offer you?

• 30 days' holiday plus Bank Holidays
• Flexitime
• Option to WFH 3 days per week Mon/Thurs/Fri
• Monthly team lunches
• Casual dress code
• Budget towards events and training courses
• Pension scheme
• Parking or gym membership contribution
• Private medical insurance
• Quarterly team building – from the New Forest water park, crazy golf to virtual quizzes
• Good office location in central Bournemouth with nearby shops and cafes, located next to the gardens and 5 minutes from the beach
• Career progression; we hire our staff based on the long-term. Show us your hard work and commitment and we'll want you to grow with the company.

And more…

Salary: Dependent on candidate

Application process

For more information and to ensure your details reach the correct person, please email a copy of your CV and an introductory email. You will hear back within 28 days to confirm if we'd like to invite you to interview. Please no recruitment agencies.

• First stage interview - this will be a short Teams call to hear a bit about you and your experience and tell you more about the role
• Second stage interview - this will be an in-person interview at Upperdog HQ in Bournemouth, including a short presentation for you to prepare (a brief will be provided) and some more in-depth interview questions.

Job Types: Full-time, Permanent

Ability to commute/relocate:

• Bournemouth BH2 5BD: reliably commute or plan to relocate before starting work (required)

Work Location: Hybrid remote in Bournemouth BH2 5BD