QA Manager – Credit Risk Decisioning

1 week ago

Halifax, Calderdale, United Kingdom EXL Full time £60,000 - £100,000 per year

EXL (NASDAQ: EXLS)
is a global data and artificial intelligence ("AI") company that offers services and solutions to reinvent client business models, drive better outcomes and unlock growth with speed. EXL harnesses the power of data, AI, and deep industry knowledge to transform businesses, including the world's leading corporations in industries including insurance, healthcare, banking and financial services, media and retail, among others. EXL was founded in 1999 with the core values of innovation, collaboration, excellence, integrity and respect.

We are headquartered in New York and have more than 60,000 employees spanning six continents. For more information, visit

Role Overview:

We are seeking an accomplished QA Manager to lead the quality assurance and testing of complex credit risk decisioning programmes within the retail banking domain. In this senior role, you will define and execute the end-to-end QA strategy, ensuring that all credit risk systems and processes meet the highest standards of quality, compliance, and performance.

You will collaborate closely with delivery, business, and technology teams to validate decisioning logic, drive agile testing practices, and ensure alignment with business objectives and regulatory requirements. This position offers an exciting opportunity to influence large-scale transformation programmes, lead high-performing QA teams, and drive continuous improvement within a dynamic, fast-paced, and highly regulated environment.

As part of your duties, you will be responsible for:

  • Develop and own the QA strategy and framework for credit risk decisioning systems and processes.
  • Lead test planning, execution, and automation, ensuring quality, compliance, and audit readiness.
  • Collaborate with delivery, business, and technology teams to validate solutions and ensure alignment with business intent.
  • Drive agile testing practices, including continuous integration, test automation, and iterative validation.
  • Oversee defect management, risk assessment, and root cause analysis to uphold quality standards and delivery timelines.
  • Mentor and guide QA teams to adopt best practices, fostering a culture of continuous improvement and delivery excellence.

Qualifications and experience we consider to be essential for the role:

  • Proven experience in retail banking, with a solid understanding of credit risk strategies and decisioning logic.
  • Ability to interpret and validate decisioning rules against business and compliance requirements.
  • Strong hands-on experience in SAS programming for data validation, test data creation, and analysis.
  • Proficiency in Excel and QA/testing tools; experience in test automation and CI/CD environments.
  • Demonstrated success managing large-scale QA programmes with multiple stakeholders.
  • Excellent stakeholder management, communication, and leadership skills.

Skills and Personal attributes we would like to have:

  • Experience testing credit risk systems or supporting strategy optimisation initiatives.
  • Advanced SAS programming skills for testing and data validation.
  • Prior QA leadership experience within major retail banks.
  • Professional certifications such as ISTQB, Agile, or Project Management (e.g. PMP, PRINCE2).

To be considered for this role, you must already be eligible to work in the United Kingdom.

  • QA Manager – Credit Risk Decisioning

    6 days ago

    Halifax, Calderdale, United Kingdom EXL Full time £60,000 - £120,000 per year

    DescriptionEXL (NASDAQ: EXLS) is a global data and artificial intelligence ("AI") company that offers services and solutions to reinvent client business models, drive better outcomes and unlock growth with speed. EXL harnesses the power of data, AI, and deep industry knowledge to transform businesses, including the world's leading corporations in industries...

  • Quality Assurance Manager

    1 week ago

    Halifax, Calderdale, United Kingdom MANNING SERVICES LIMITED Full time £60,000 - £120,000 per year

    QA Manager – Credit Risk Decisioningto join their team on a6-month rolling contractbased inHalifax, UK (flexible hybrid working).We are seeking an accomplishedQA Managerto lead thequality assurance and testingof complexcreditrisk decisioning programmeswithin theretail bankingdomain. In this senior role, you will define andexecute theend-to-end QA strategy,...

  • Senior Delivery Manager

    1 week ago

    Halifax, Calderdale, United Kingdom EXL Full time £60,000 - £120,000 per year

    EXL (NASDAQ: EXLS)is a global data and artificial intelligence ("AI") company that offers services and solutions to reinvent client business models, drive better outcomes and unlock growth with speed. EXL harnesses the power of data, AI, and deep industry knowledge to transform businesses, including the world's leading corporations in industries including...

  • Senior Delivery Manager

    1 week ago

    Halifax, Calderdale, United Kingdom EXL Full time £70,000 - £85,000 per year

    DescriptionEXL (NASDAQ: EXLS) is a global data and artificial intelligence ("AI") company that offers services and solutions to reinvent client business models, drive better outcomes and unlock growth with speed. EXL harnesses the power of data, AI, and deep industry knowledge to transform businesses, including the world's leading corporations in industries...

  • Credit Controller

    11 minutes ago

    Halifax, Calderdale, United Kingdom Simpson Judge Full time

    Credit Controller opportunityFully onsite in Halifax, West YorksManufacturing industrySalary up to £27,000 p.a.Benefits include free onsite parking, profit share scheme and staff discountsSimpson Judge are seeking a proactive and enthusiastic Credit Controller, to support our client's Accounts Receivable function with a variety of transactional finance and...

  • Fire Risk Assessor

    2 weeks ago

    Halifax, Calderdale, United Kingdom Calderdale Council Full time £39,152 - £41,771 per year

    Application closing date10/11/2025LocationHalifaxSalaryPO2-PO5, SCP 28-31, £39,152 - £41,771 per annumPackage37 hours per week, permanentJob category/typeCouncilJob descriptionPost Ref: CC628 Please note: Internal at risk or redeployee applicants will be seen in the first instance. Calderdale Council are looking to recruit a committed Fire Risk Assessor...

  • Data & Client Performance Manager

    2 days ago

    Halifax, Calderdale, United Kingdom The Digital DRA Full time

    Company DescriptionThe Digital DRA is leading the way as the UK's first FCA authorised debt resolution agency with a modern and innovative approach. Our focus is on helping individuals resolve their overdue accounts, and we strive to move away from the negative connotations associated with traditional debt 'collection' methods. By utilising digital...

  • Engineering Team Manager

    2 days ago

    Halifax, Calderdale, United Kingdom Institute of Marine Engineering, Science & Technology (IMarEST) Full time

    Job DescriptionPost Ref:CC607Please note: Internal at risk or redeployee applicants will be seen in the first instance.We are looking for an enthusiastic and highly driven candidate to join our Flood Risk Management team at Calderdale Council. Calderdale has a strong history of partnership working across the borough and our goal in the team is to reduce...

  • Engineering Team Manager

    4 days ago

    Halifax, Calderdale, United Kingdom Calderdale Council Full time £30,000 - £55,000 per year

    Please note: Internal at risk or redeployee applicants will be seen in the first instance.We are looking for an enthusiastic and highly driven candidate to join our Flood Risk Management team at Calderdale Council. Calderdale has a strong history of partnership working across the borough and our goal in the team is to reduce flood risk, increase resilience,...

  • Engineering Lead

    1 week ago

    Halifax, Calderdale, United Kingdom Lloyds Banking Group Full time £90,440 - £117,000 per year

    JOB TITLE:Engineering LeadSALARY:£90,440 - £117,000LOCATION:HalifaxHOURS:Full timeWORKING PATTERN:Hybrid, 40% (or two days) in our Halifax office.About this opportunity...Are you a tech leader who loves empowering teams and driving? We're looking for an Engineering Lead to drive the success of our teams, ensuring they have everything they need to thrive....