Customer Service Advisor
2 weeks ago
Customer Service Advisor - Rochdale
- Respond to customer enquiries via phone and email, ensuring a professional and helpful approach.
- Provide accurate information about services and resolve customer issues promptly.
- Maintain detailed and organised records of customer interactions.
- Collaborate with colleagues to ensure a seamless customer experience.
- Identify and report recurring issues to improve service delivery.
- Assist customers in navigating available resources and services.
The ideal Customer Service Advisor:
- Strong communication and interpersonal skills.
- Experience in a customer-focused role, preferably within a call centre environment.
- Excellent organisational and time-management abilities.
- Proficiency in using computer systems and databases.
- A proactive attitude towards problem-solving and customer care.
- An understanding of the importance of confidentiality and professionalism.
- Can commit to a 4 month temporary role.
Job Offer
- Competitive hourly rate & weekly pay.
- Immediate start.
- Free on-site parking.
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