Aftersales Future Technology Intern

Company Description
We're the nation's favourite heating brand, here to warm up people's homes, lives, and futures.

First thing's first, we're flying the flag for a more responsible age of heating in the UK, looking after both people and the planet.

The world needs more green technologies and we're right in the thick of it, with our brand-new heat pumps and hybrid heating systems.

But it's not all tools and tech. People are the real heart of our company.

We connect with our customers to deliver genuinely helpful support, and we care about our employees and give them enriching careers.

We work hard, we work together, and we work with a cause – delivering brilliant customer support and exceptional engineering.

And as an organisation of more than 1800 employees, we also take our role in the communities we serve seriously. From giving away free heating systems for community spaces, to our charity, education, and volunteer work – we're no strangers to rolling our sleeves up, getting stuck in, and helping out.

Our people bring our brand to life, are at the heart of all we do and deliver the experience that our customers deserve.

If that sound like something you'd like to be a part of, we'd love to meet you.

Come and work

You will be rewarded with a competitive salary, company pension, employee discounts and extensive health and wellbeing support.

Job Description
Join us for your placement year in summer 2025 Our internships are designed to give you an insight into what it's like to work for a world-renowned brand with a culture of support and community.

Reporting to the Aftersales Technology Transition Manager, the Intern position will be involved in all aspects of the work relating to the new electrification market of Heat Pumps, Air Conditioning, and related technology, and how we develop our strategy and processes in the Aftersales arena, including:

• Develop and co-ordinate training and communication activities for process changes within the aftersales function.
• Collate and analyse trends to deliver timely, relevant and accurate data to key stakeholders as required.
• Support the mapping, development, and implementation of process improvements within the aftersales function.
• Generate key business performance reports.
• Liaise with external service providers.
• Cross-departmental collaboration to ensure common goals recognised and achieved.
• Using your initiative and can-do attitude to solve complex problems involving many different stakeholders.

Qualifications

Please note that to be eligible for this role, you must be an undergraduate student seeking a placement year as part of your degree – if you do not meet these criteria please consider applying for other positions.
Our ideal candidate should:

• Computer literate with a good knowledge of Microsoft Office packages and is ready to embrace new ways of working through digitalisation.
• Good organisation and planning skills with the ability to prioritise workload.
• Ability to adapt quickly to changing working environments.
• Hardworking with a good attention to detail and a quality mind-set.
• Has the capability to work well in a team as well as independently, using own initiative.
• Have the confidence to challenge and propose new ideas.
• Prioritising and completing urgent tasks and longer-term project work.
• Ability to communicate confidently with people at all levels.
• Bringing fresh eyes and new ideas to existing ways of working and contributing to the culture of continuous improvement.

The following skills and attributes would be a bonus but aren't essential to the role:

• Full UK Driving License

Additional Information

Expected Start Date: July 2026
Working Hours: 39 hours a week; Monday – Thursday and Fridays with a 1-hour unpaid lunchbreak.
This 1-year Internship comes with the following benefits:

• 20 days annual leave per year plus bank holidays
• Hybrid working available.
• Some travel away might be required.
• Access to the Perkbox Benefits platform.
• Discounts on products from across the Bosch Group
• Enhanced pension contributions
• Access to Bosch Social Club membership offering you and up to 5 friends and family discounts on excursions and events.
• Volunteering days
• Policy to support growing families.
• Health & wellbeing support including: over 200 trained mental health first aid champions, free of charge employee assistance programme
• Access to Bosch Social Club membership offering you and up to 5 friends and family discounts on excursions and events.
• And more

please note, we reserve the right to close this vacancy at any time, so we encourage candidates to submit their applications as soon as possible.

• Right To Work: please ensure you have a valid Right To Work in the UK status for the entirety of the placement year upon submitting an application.