Lead Analyst

Job Description
ISO InfoSec & Data Protection Analyst
London, Onsite
In this position, you'll be based at our London office. Find out more about our flexible work culture here: We're committed to flexibility

This is an exciting opening to become part of a well-established team in a newly created role, offering you the opportunity to shape and define the position as it evolves within the organisation.

We give you a world of potential
Computershare is a global financial services company with 12,000+ employees across 20+ countries, serving 16,000 clients and 75 million customers. Originally focused on share registry, it now offers services in equity plans, governance, fund services, class actions, deposit protection, and mortgage servicing.

Issuer Services (CIS) handles administration for issuer clients and their security holders. The new Investor Engagement division combines Ingage IR (IR CRM software), CMi2i (investor intelligence), and Georgeson (proxy advisory).

Ingage IR supports clients in 15 countries—including 40% of the FTSE 100—with software that stores sensitive, non-public data. This requires rigorous InfoSec and Data Protection processes for onboarding and periodic reviews.

A role you will love
We're looking for a dedicated and detail-oriented ISO InfoSec & Data Protection Analyst to join our London based team.

This role is pivotal in supporting our ISO 27001 and ISO 27701 certification programmes and ensuring robust information security and data protection practices across the business.

As the ISO InfoSec & Data Protection Analyst, you will take primary responsibility for completing Ingage's client and prospect InfoSec and Data Protection questionnaires—both during initial onboarding and periodic refresh cycles. You will also play a key role in supporting internal and external ISO audits, collaborating with stakeholders, and maintaining documentation that underpins our certification programmes.

Key to this role is providing direct support to the Sales, Account Management, and Client Support teams by assisting with responses to client queries related to security and privacy, ensuring timely and accurate communication that reflects Ingage's commitment to compliance and transparency.

Key Responsibilities

• Take primary responsibility for completing client and prospect InfoSec assessments, including detailed Excel-based questionnaires and online portal submissions for new clients and annual refreshes. This will be the core focus initially, with progression towards managing the ISO programme once capability is demonstrated.

ISO Programme Support

• Participate in internal and external audits, management review meetings, and training sessions.
• Collaborate with the CTO (Information Security Representative) and Managing Director (Data Protection Representative) to uphold programme standards.

Documentation & Policy Development

• Assist in authoring and updating ISO documentation, policies, and procedures.
• Gradually take ownership of key ISO documents based on experience and progression.
• Prepare minutes for ISO Management Meetings and maintain accurate records.

Training & Awareness

• Develop ISO training materials and conduct internal training sessions.
• Track and follow up on training logs to ensure completion and compliance.

Stakeholder Communication

• Liaise confidently across departments and with internal/external auditors from Ingage and Computershare.
• Gather and present evidence required for audits and compliance reviews.

What will you bring to the role?
This role would suit someone with proven experience in an Auditor/ Programmer or similar role. It's essential that you have experience of ISO 27001 framework and familiarity with ISO Candidates with tertiary-level qualifications—such as a degree or diploma in Information Security, Data Protection, or a related field, will also be viewed favourably.

Also essential for this role are strong communication skills both written and verbal, as well as interpersonal skills, as is the ability to build effective relationships with stakeholders at all levels. The successful candidate will be highly organised, capable of managing their own workload and meeting deadlines independently. A creative and visually literate approach, with close attention to detail in instructional design and digital asset creation, is key. Project management skills or experience in leading learning workstreams would also be advantageous.

Willingness to travel to our Poland office is essential, both to build familiarity with local teams and processes, and to support ISO audit activities, which are primarily conducted on-site in Poland.

Rewards designed for you

• Flexible work to help you find the best balance between work and lifestyle.
• Health and wellbeing rewards that can be tailored to support you and your family.
• Invest in our business by setting aside salary to purchase shares in our company, and you'll receive a company contribution as well.
• Extra rewards ranging from recognition awards and team get togethers to helping you invest in your future.
• And more. Ours is a welcoming and close-knit community, with experienced colleagues ready to help you grow. Our careers hub will help you find out more about our rewards and life at Computershare, visit Careers Hub

About Us
Fairness and culture
We're dedicated to providing you with the opportunity to succeed on your own merits, starting from the application process and continuing throughout your career with us. Our goal is to create an environment where everyone feels valued, to remove barriers and obstacles and ensure equal opportunities for all. For support with accommodations or adjustments during our recruitment process please visit for further information.

About The Team
Since 1978, we've been trusted by companies around the globe to manage their shareholder registry, corporate actions and shareholder meetings and we're now the number one transfer agency in the world. As client needs evolved, so has our portfolio of services; extending our Issuer Services into equity and entity governance services to companies both public and private worldwide. Careers in Issuer Services could mean anything from assisting shareholders with their portfolios, enabling access to global markets or helping clients deliver on their equity and entity compliance requirements everywhere they operate.