AO Business Account Manager

2 weeks ago

Bolton, Bolton, United Kingdom e8991a69-179d-4153-9b6e-fedcf2563242 Full time £25,000 - £50,000 per year

Job Overview
About The Role

Ready to take charge of your own client portfolio and make a real impact?

At AO, we're all about making things easy for our customers and that's where you come in. As an Account Manager, you'll be the go-to person for around 50 B2B clients, building strong relationships and helping them get the most out of what we offer. You won't just keep things ticking over you'll spot opportunities, drive growth, and make sure every client feels valued. If you love the idea of owning your accounts, smashing targets, and working with a team that's as ambitious as you are, this is the role for you.

Our people are our superpower, and we're unstoppable when we're together We want your ideas to flow, and what better way to make that happen than being based onsite, 5 days a week, where our culture fuels creativity, collaboration and growth. If a £1 bet in the pub between two friends can become the UKs most trusted electrical retailer, imagine what else can be achieved when we we're together

Here's What You Can Expect To Be Doing

  • Managing around 50 B2B clients and making sure they get the best service possible.
  • Growing those accounts by upselling, cross-selling, and finding new ways to add value.
  • Creating joint business plans that actually work (not just look good on paper).
  • Keeping an eye on performance and reporting back on wins and opportunities.
  • Getting out and about at client events think conferences, expos, charity gigs.
  • Working closely with our internal teams like Supply Chain, Customer Experience, and Trade to make things happen.
  • Running regular account reviews to keep everything on track.
  • Handling queries quickly and accurately because nobody likes waiting.

A Few Things About You

  • Solid experience in B2B account management.
  • Ideally, you've worked with white goods or MDA before.
  • A natural relationship builder with top-notch communication skills.
  • Customer-focused and obsessed with delivering great service.
  • Organised, proactive, and able to juggle multiple priorities without breaking a sweat.
  • Someone who can work independently but loves being part of a team.

A Bit About Us
When it comes to appliances and electricals, we've got the lot. Washing machines? Yep. TVs? Check. Laptops? Absolutely. Everything except doorbells (just kidding, we've got those too).

We're known for helping our customers brilliantly - and it's no different for AOers. We care about more than what's on your CV, because together we can do extraordinary things.

Our Benefits

Our benefits are designed to cover the moments that matter to AOers. From health and wellness to giving back - you'll be rewarded inside and outside of work.

  • Holidays; 25 days, plus bank holidays (increasing to 27 days after 2 years with us)
  • Pension; Contribute 5% of your annual salary and we'll do the same, giving you a little extra support for the future.
  • Be a VIP at the AO Arena; we have loads of opportunities to win free tickets and pre-sale access
  • Health & wellbeing; discounted gym membership, an onsite spa and our Help @ Hand scheme giving you access to virtual GP's, Mental Health support and much more.
  • Discounts; exclusive discounts across our product range.
  • Family leave; Enhanced Maternity, Paternity and Adoption leave.
  • Making a difference; 2 fully paid days a year to donate your time to any charity of your choice.
  • On site perks; start your day with free on site parking, grabbing a complimentary breakfast and a coffee at our subsidised Starbucks

To see all our benefits and perks, visit our AO Benefits page.

  • AO Business Account Manager

    2 weeks ago

    Bolton, Bolton, United Kingdom ao Full time £25,000 - £40,000 per year

    About The RoleReady to take charge of your own client portfolio and make a real impact?At AO, we're all about making things easy for our customers and that's where you come in. As an Account Manager, you'll be the go-to person for around 50 B2B clients, building strong relationships and helping them get the most out of what we offer. You won't just keep...

  • Senior Facilities Manager

    1 week ago

    Bolton, Bolton, United Kingdom ao Full time £40,000 - £70,000 per year

    About The RoleReady to lead the way in facilities excellence?We're looking for a strategic and hands-on Senior Facilities Manager to take charge of multiple service areas across our estate. From compliance and maintenance to catering, cleaning, and even the Spa - this role is all about delivering high standards, ensuring audit readiness, and creating a safe,...

  • Senior Facilities Manager

    1 week ago

    Bolton, Bolton, United Kingdom AO Full time £30,000 - £60,000 per year

    Location: Bolton, Greater Manchester, United Kingdom Salary: £ to £ Ready to lead the way in facilities excellence?We're on the hunt for a Senior Facilities Manager who's not just great at keeping things running - but brilliant at moving things forward.This role is all about initiative and impact. You'll be a key player in shaping the strategic direction...

  • Senior CRM Manager

    6 days ago

    Bolton, Bolton, United Kingdom ao Full time £30,000 - £60,000 per year

    About The RoleWe're on the lookout for a brilliant Senior CRM Manager (Loyalty) to lead the charge in shaping how our customers feel about AO, long after their first purchase. You'll be the driving force behind our loyalty strategy - making sure every journey, every reward, and every message keeps customers coming back for more. Whether it's or AO Mobile,...

  • Senior Facilities Manager

    1 week ago

    Bolton, Bolton, United Kingdom AO Full time £104,000 - £128,000 per year

    Job OverviewAbout The RoleReady to lead the way in facilities excellence?We're on the hunt for a Senior Facilities Manager who's not just great at keeping things running — but brilliant at moving things forward.This role is all about initiative and impact. You'll be a key player in shaping the strategic direction of our Facilities and Estate team, curating...

  • Affiliate Manager

    2 weeks ago

    Bolton, Bolton, United Kingdom AO Full time £35,000 - £55,000 per year

    Job OverviewAbout The RoleAt AO, we don't just do affiliate marketing—we do it the AO way. That means big ideas, bold moves, and brilliant partnerships. We're not here to tick boxes; we're here to drive performance, build relationships that matter, and make a real impact.We're on the hunt for an Affiliate Manager who's ready to take the reins. You'll be...

  • Social Media Manager

    1 week ago

    Bolton, Bolton, United Kingdom AO Full time £35,000 - £55,000 per year

    Job OverviewAbout The RoleAt AO, we're not just about appliances—we're about people. And we believe in the power of social to connect, inspire, and build lasting relationships with our community. That's where you come in.We're looking for a strategic, creative, and results-driven Social Media Manager to lead our organic social presence. You'll shape how AO...

  • Social Media Manager

    1 week ago

    Bolton, Bolton, United Kingdom ao Full time £40,000 - £80,000 per year

    About The RoleAt AO, we're not just about appliances—we're about people. And we believe in the power of social to connect, inspire, and build lasting relationships with our community. That's where you come in.We're looking for a strategic, creative, and results-driven Social Media Manager to lead our organic social presence. You'll shape how AO shows up...

  • Group Loss Prevention Manager

    6 days ago

    Bolton, Bolton, United Kingdom ao Full time £35,000 - £60,000 per year

    About The RoleAt AO, we're all about protecting what matters — our people, our products, and our purpose.As our Loss Prevention Manager, you'll be responsible for overseeing the protection of company assets, supporting the reduction of stock loss, and mitigating fraud across all our operational environments — from warehouses and logistics to our offices...

  • Consumer PR Executive

    6 days ago

    Bolton, Bolton, United Kingdom ao Full time £25,000 - £40,000 per year

    About The RoleAt AO, we believe in making decisions that are driven by purpose, passion, and people. As part of our in-house communications team within the wider Brand and Marketing function, we're on a mission to tell powerful stories that connect with our customers and build brand love. is at the heart of our retail business, and we're looking for a...