Revenue & Pricing Assistant

2 days ago


Towcester, Northamptonshire, United Kingdom Whittlebury Park Full time

PURPOSE OF ROLE

To support the Revenue Manager in driving total revenue performance across all business segments of Whittlebury Park — including rooms, conference and events, spa, golf, and leisure — through data-driven analysis, pricing optimisation, and strategic distribution.

This role is ideal for someone with a strong background in hotel reservations or front office who wishes to develop deeper expertise in revenue management and commercial strategy, without direct operational responsibility for the reservations team.

KEY RESPONSIBILITIES

Revenue Strategy & Analysis

  • Support the Revenue Manager in developing and implementing dynamic pricing strategies to maximise RevPAR and total property revenue.
  • Analyse daily, weekly, and monthly performance reports to identify demand trends, booking pace, and revenue opportunities across all departments.
  • Assist in producing accurate forecasts for rooms, spa, and events revenue based on market conditions and historical data.
  • Conduct competitor analysis using benchmarking tools (e.g., STR, OTA Insight) to inform rate positioning and pricing decisions.

Inventory & Distribution Management

  • Maintain rate and inventory accuracy across PMS, channel manager, and online distribution platforms (OTAs, direct web, GDS).
  • Monitor rate parity and availability across all online channels.
  • Recommend and implement tactical restrictions (LOS, CTA, MLOS) to optimise demand periods and minimise displacement.

Data, Reporting & Forecasting

  • Prepare daily pickup, segmentation, and channel mix reports for management meetings.
  • Support month-end revenue reporting, budget, and reforecast cycles.
  • Evaluate the performance of promotional campaigns and rate codes to ensure return on investment.

Commercial Collaboration

  • Partner with Sales, Marketing, and Events teams to align pricing, promotions, and packages with demand periods.
  • Provide insights on booking trends, conversion rates, and revenue potential to influence sales strategies.
  • Communicate rate strategy updates to the rest of the business to ensure clarity and consistency.

Projects & Continuous Improvement

  • Contribute to projects improving profitability and yield efficiency, such as channel mix optimisation or direct booking strategy.
  • Support the rollout and training of revenue tools and systems.
  • Recommend process improvements to enhance forecasting and reporting accuracy.

KEY SKILLS & EXPERIENCE REQUIRED

  • Minimum 2–3 years of experience in hotel revenue, reservations, or front-office roles within a quality 4-star or resort environment.
  • Strong analytical skills and commercial awareness.
  • Competent in hotel systems such as Opera PMS, Agilysys PMS, RMS (e.g., IDeaS, Duetto), Excel, and distribution tools.
  • Good understanding of OTA and GDS systems, rate loading, and channel management.
  • Ability to interpret complex data and present actionable insights clearly.
  • Proactive and detail-oriented, with excellent communication and collaboration skills.
  • Passionate about hospitality, revenue optimisation, and continuous learning.

WHAT WE OFFER

  • Competitive salary of £27,000 - £29,000, depending upon experience.
  • Opportunities for professional development and career progression toward Revenue Manager.
  • Complimentary leisure club and golf memberships and numerous staff discounts across Whittlebury Park outlets and for events.
  • Free on-site parking and staff meals during shifts.
  • A collaborative working environment in one of Northamptonshire's premier independent resorts.


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