Business Support Assistant

7 days ago

York, York City, United Kingdom City of York Council Full time

We are looking to appoint an enthusiastic and committed individual into our Business Support team, initially supporting the administration of Public Protection, including the processing of food and Trading Standards inspections.

The post holder will be a key member of the team and will take on a wide range of technical administrative tasks to support these services and the residents of York.

The role requires effective, tactful, and diplomatic interpersonal and communications skills as you will be dealing with customers at all levels throughout the council. You will be dealing with confidential and sensitive information daily.

The successful candidate will work effectively and flexibly within a team as well as on their own initiative to meet operational needs.

The post holder will need to demonstrate organisational skills, including the ability to prioritise workloads, good time keeping and task management.

Successful candidates will have the ability to suggest improvements and be responsive to change whilst working wthin a service that continues to develop and adapt working practices.

A good understanding and/or experience of using bespoke systems along with Microsoft Office 365 would be beneficial for this role.

This hybrid role will require office working within the Eco Depot Hazel Court, York offices.

This role is suitable as a job share opportunity.

If you are an internal candidate interested in applying for this job as a secondment opportunity, please discuss with your current line manager before submitting your application.

Hybrid working arrangements are available for this role. Each role at CYC is different and your working arrangements will be determined based on the requirements of the role and in collaboration with you and your needs as part of the recruitment process. Your contractual location will be the designated council office for your team.

The Council is committed to investing in the talent and wellbeing of our staff and can offer a generous annual leave allowance, access to the Local Government Pension Scheme, comprehensive Health & Wellbeing initiatives and a reward package which recognises your contribution. We can offer flexible working practices, community engagement and volunteer activities and, as part of our commitment to you, promote continuous Learning & Development. In addition, we also offer a growing range of discounts, rewards and savings.

For further information or an informal discussion please contact Ruth Marsh at or on

Closing date: Thursday 11 December at 12 midnight

Interview date: week beginning 5 Jan 2026

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