Veterinary Receptionist

7 days ago


Newcastle upon Tyne NE UT, United Kingdom Metrovets Full time £24,100 per year

Independant small animal practice, close knit staff and friendly clients. Opened in 2008

Responsibilities:

- Greet and check-in clients and their pets in a friendly and professional manner

- Answer phone calls and schedule appointments

- Assist with filling out necessary paperwork and obtaining patient information

- Maintain accurate records of client and patient information in the practice management system

- Collect payments for services rendered and provide receipts to clients

- Provide general information about veterinary services and answer basic questions from clients

- Assist veterinary staff with handling and restraining animals as needed

- Maintain cleanliness and organization of the reception area

Skills:

- Previous experience working in a veterinary clinic or animal-related field is preferred

- Strong communication skills, both verbal and written

- Excellent customer service skills with the ability to handle difficult situations with professionalism and empathy

- Proficient in using computer systems and software, including practice management systems

- Knowledge of basic veterinary terminology and procedures

- Ability to multitask and prioritize tasks in a fast-paced environment

- Attention to detail and accuracy in record keeping

Please note that this job description is not exhaustive, and additional duties may be assigned as needed.

Job Type: Full-time

Pay: £24,100.00 per year

Benefits:

  • Company events
  • Company pension
  • Employee discount
  • Employee mentoring programme
  • Free parking
  • On-site parking
  • Sick pay

Ability to commute/relocate:

  • Newcastle upon Tyne NE12 8UT: reliably commute or plan to relocate before starting work (required)

Experience:

  • Veterinary: 1 year (required)

Work Location: In person



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