Level 3 Commercial Catering Technician Apprenticeship

About the company:

We are a family run team of commercial catering engineers and equipment installers based in Ringwood serving Bournemouth, Poole, Southampton, Eastleigh, Portsmouth, Weymouth, Basingstoke, Guildford, Salisbury, Reading, Dorchester, Chichester and surrounding areas. Our team of experienced professionals are fully qualified and complete any job with care and efficiency.

Our team comprises of six office staff and eight engineers reporting to our two managing directors. We pride ourselves in being a close knit team who work together cohesively and support each other as we grow rapidly as a business. Our aim is to do the simple things well. We have recently completed a project with AFC Bournemouth to complete their new training ground facility. We worked with this project end to end starting with design and completing the installation. We work with many high profile local customers.

We offer a wide range of services including break down repairs, maintenance plans, equipment sales and parts, installation and project work. As a growing organisation there will be scope for our staff to grow into new roles. We support our employees to grow with regular training schedules to keep everyone up to date with the latest equipment. The commercial catering apprenticeship trains individuals to work in engineering and technical roles, focusing on the installation, maintenance, and repair of commercial kitchen equipment like ovens, fryers, and dishwashers.

Job Role:

The broad purpose of a Catering Engineer is to install, commission, maintain and repair commercial catering equipment, such as combination ovens, fryers, grills and griddles, cooking ranges, dishwashers, microwave ovens etc. Equipment may be gas or electrical and may involve plumbing and electronic controls. Depending on the work required, they may spend the day at one site or working across a number of venues, working to deadlines. An apprentice will work with a fully qualified engineer to assist them in the day to day jobs and learn how this is done. An apprentice will also assist in the completion of compliance documentation and paperwork on the completion of jobs.

Installations involve unpacking and in some cases assembling equipment, connecting in accordance with the equipment manufacturer's instructions to suitable services (gas, electricity, water and drainage) and commissioning. Where an installation involves the removal of equipment, they disconnect the redundant item, remove it to a safe area for disposal and make safe any services no longer required. On maintenance visits, engineers visually inspect the equipment, check the services for any problems, carry out maintenance tasks as specified by the manufacturer, and test the equipment is functioning as designed. On repair visits, engineers establish the problem from the customer, check the faulty item to confirm the problem, diagnose the fault, adjust or repair or replace faulty components, and test the equipment after repair to ensure that it is working correctly. Engineers are qualified and registered with Gas Safe for the types of appliances they are working on and retain their currency.

In your daily work, you will interact with venue personnel, such as chefs, catering managers, facilities managers, managers/owners and kitchen staff. Personnel from equipment manufacturers technical support services, and equipment and spares suppliers' sales and technical staff. You may also liaise with Environmental Health Officers and other trades personnel, such as builders, electricians etc. Internally, they will interact with company management, office staff and other technicians.

Once qualified you will be responsible for planning your schedule and logistics to meet customers' requirements and location. Reporting to the correct person in the customer's premises and agreeing the purpose of their visit and managing customer expectations. At all times, presenting a professional image of the company. Engineers largely work on their own and unsupervised – self-managing, however occasionally on maintenance visits to larger kitchens, you may work alongside other Engineers or a Supervisor. You must ensure the quality and accuracy of work carried out, ensuring the health, safety and welfare of self and others - working in line with legislation. You will have the authority to determine action, including the disconnection or isolation of equipment. You are responsible for ensuring that their tools and equipment are fit for purpose and that their vehicle is roadworthy. You will also be responsible for maintaining a stock of spares to an agreed level.

Learning:

The apprentice will be enrolled onto the Level 3 Commercial Catering course at Nescot College with learning taking place once a week for 30 months.

There will be no course costs to the apprentice and the apprentice will be paid for their contracted working and learning hours.

Typical Working Hours: Working patterns change based on business need and individual preferences however, our Engineers largely work flexibly between 7:00 – 17:00.

Nescot College Learning Day: Friday 10am-4pm

Required Skills/Qualifications: Driver's License is Mandatory.

Staff Benefits/Other Information: Overtime is available paid at time and a half.

Company vehicle will be offered when it is required.

Job Type: Apprenticeship

Pay: From £20,000.00 per year

Application question(s):

• Do you have a driving license?

Work Location: In person