People Operations Team Leader

About the role

Impellam is a leading Global Talent Acquisition and Managed Workforce Solutions provider that delivers bold promises to help build better businesses. Our Managed Services providers are supported by talent-focused Specialist Staffing brands with deep heritages and vertical sector expertise.

Clients across the world trust us to deliver Managed Services and Specialist Staffing in the UK, North America, Australasia and Europe. Working with them are 2,500 Impellam people, bringing a wealth of expertise through our 13 market-leading brands across 76 locations. Underpinning everything we do is our Virtuoso strategy which recognises it is our people who make the difference.

Come and join our UK Central Functions People Services team as a People Operations Team Leader reporting to the Head of HR Operations you will lead and develop the People Support Co-Ordinators to deliver a responsive, accurate, effective, friendly and engaging administrative service to Impellam Group employees, candidates, alumni and key business operation stakeholders.

Day to day responsibilities to include:

• Lead, coach, train and develop the Team
• Drive engagement, encourage collaboration and embed fundamental operational procedures
• Manage activity tracking and review workload distribution
• Ensure talent management processes such as Promise Based Management are fully embedded including development and career planning
• Design, develop and maintain a system for quality control of documentation
• Manage the production of monthly analytics
• Be the escalation point and first point of contact for Senior Leadership Team support
• Support the production of all necessary reports required for Payroll
• Data governance integrity / Data cleansing
• Supporting the business with departmental restructuring and inter-brand transfers
• Support the Head of HR Operations with the co-ordination, review and implementation of any procedural, regulated, legislative, or company policy changes
• Collaborate with the People Data & People Experience Teams to ensure all processes are aligned to drive employee engagement & a great customer experience

About You:

A CIPD Level 5 qualified Team Leader driven to deliver with a background in HR Administration passionate about working as part of a team who cares about making a difference and aligns to our vision.

Why us?

We are the largest Global Talent Acquisition and Managed Workforce Solutions provider in the UK, and eighth in the world.

Our vision is to be the world's most trusted staffing company – trusted by our people, our customers and our investors in equal measure. Our mission is to provide fulfilment and a sense of purpose for our people and help our customers build better businesses in a changing world.

We offer a range of benefits including your birthday off, a flexible benefits programme with options including private medical and travel insurance and a lifestyle scheme offering discounts on a wide variety of products and services.

Promoting a healthy work life balance and a positive working environment is incredibly important to us. We have developed initiatives to ensure our colleagues physical, mental, social and financial wellbeing are fully supported.

Equality diversity and inclusion (ED&I) is a key part of our vision to become the world's most trusted and inclusive staffing company and we believe that breaking down the barriers that have traditionally restricted access to the labour market will encourage job opportunities for all.

We are proud to be a Disability Confident Employer. Therefore, we strongly encourage applications from candidates with a disability and commit to interview these candidates if their application meets the minimum criteria for the role - just tell us when applying.

To ensure you have the best experience with us, please let us know if we can make any adjustments to our application or interview process and feel free to note in your application your preferred pronouns.