Studio Production Assistant

We're the feel-good fashion brand making style accessible and fun for over 55 years, on our website, mobile app and over 300 stores in the UK.

By living our values - we play to win, customer obsessed, we are one and it starts with me - we deliver That New Look Feeling for our customers and each other.

The Role:

Reporting into the Studio Producer the focus of this role is to support the Production team and wider studio team with all production admin and on set shoot assistance. This role is for someone that is flexible with a can do attitude. It would suit someone that likes to be busy as there will always be something to do in this role. You are going to need to have excellent admin skills as well as be comfortable on a busy photo studio set. Ideally you will have previous experience as a runner or studio assistant in a photo studio.

Please note this role is fully based in the studio 5 days a week due to the nature of the role.

WHATS IN IT FOR YOU:

• 40% staff discount plus friends & family discounts throughout the year
• Access to our reward platform for external discount and offers
• Private pension scheme
• Virtual GP access for you and your children – it allows you to speak to a doctor at a time and date that suits you
• All employees are covered by our life assurance policy from day one
• Unlock extra leave with our buy more holiday scheme.
• Celebrate YOU Enjoy an extra paid day off on your birthday each year
• Enhanced maternity, paternity and adoption leave, and shared parental leave.
• Spread the cost of your commute with interest-free season ticket loans
• Do your bit for the environment and save money with our Cycle2Work scheme
• We're proud to partner with the Retail Trust and Fashion & Textile Children's Trust

What you'll be doing:

This role is responsible for supporting the Studio producer to ensure the seamless running of all day-to-day activities for the e-commerce studios including:

Studio & Shoot Co-ordination

• Support the Senior Studio Manager and Studio Shoot Producer on all studio production to ensure smooth
• running of the studios.
• Support the Studio Producer with scheduling, including sending call sheets, chasing, plotting, and confirming freelance options.
• Be able to cover the Producer role when required.
• Ensure H&M references are included as informed by H&M team or Seniors.
• Keeping studio workflow management system up to date, including weekly plotting of teams and models.
• Update schedule changes due to advance planning or last-minute sickness.
• Perform studio team check-ins to ensure teams have everything needed for the day/week.
• Pre-empty studio orders such as consumables and H&M kits.
• Update studio teams when there is lateness and communicate plans from the Studio Producer.
• Communicate building-wide updates to ensure all teams are informed.

Model & Freelancer Support

• Welcoming models and freelancers, ensuring they have everything they need during the shoot.
• Reporting studio team, freelance, and model arrival times; notify delays to the Shoot Producer.
• Keep communication channels open with Senior Studio and Casting Manager regarding arrivals and delays.
• Being the point of contact for model agencies and freelancers regarding queries and invoicing.
• Building relationships with on-set shoot teams and providing support where needed.
• Adding all freelancers and models into Bluepoint ahead of shoot days.
• Supporting the Senior Casting Manager and studio assistant on studio casting, model invoicing, & 915 kids shoots prep.
• Stepping in to cover sickness for the Stylist Assistant role.

Studio Prep & Maintenance

• Day-to-day studio support, including steaming product and helping keep the styling wardrobe tidy.
• Adhoc morning studio support: steaming on set, general set-ups, and runner activities (snacks/lunches, last-minute purchases).
• Ensuring prop storage is well organized.
• Ensuring general studio areas are kept tidy at all times.
• Completing required studio orders (props, stationary, kit orders).
• Support studio operations: sample deliveries, rail returns, etc.
• Support studio management on adhoc tasks outside of BAU.

Photography & Equipment Support

• Sending out weekly painting requests.
• Checking with photographers if additional painting is needed.
• Communicating studio cleaning and moving equipment so sets are ready for external contractors.
• Supporting photography managers with equipment maintenance and admin, including kits rental and repairs.
• Supporting the onset photography team with studio set-ups and take downs.

Admin, Finance & Vendor Management

• Managing off-payroll admin, tracking trials, and ensuring POs are raised with time for approval.
• Setting up supplies and gathering required paperwork, following up as necessary, and communicating updates to Studio Producer.
• Managing the purchase order process, including keeping contracts and insurance policies organized.
• Processing and sending invoices for approval and maintaining a record of all costs.
• Maintaining the budget tracker with accurate calculations and data entry.
• Keeping track of studio invoices and flagging any build-up to ensure workload is managed weekly.
• Attending weekly/monthly budget meetings to ensure cross charges and costing are within budget and flagging areas of concern.
• Managing production accounts and expenses, including credit card spends.
• Setting up new vendors and managing form/legal requirements.
• Suggesting improvements to increase accuracy, efficiency, and cost reduction.

Who you are:

• Confident communicator – friendly and approachable
• Happy to take on any task
• Experience creating presentations – PowerPoint/Keynote/ InDesign
• Has experience in a studio or similar environment
• Friendly and approachable
• Fast learner
• Experience in communicating with external parties
• Experience in excellent time keeping and keeping to strict deadlines.
• Ability to stay calm under pressure
• Highly organised and self-starter
• The willingness to demonstrate initiative
• PC Literate Excel Word and PowerPoint
• Previous experience in a similar role – photography studio
• Has an interest in social media – Tik Tok and Instagram – and can use to showcase some of the Studio work in a professional way
• Degree level qualifications preferred

Why New Look?

We care about you and the planet and believe fashion should be a force for positive change. We celebrate inclusion and diversity in everything we do. We're proud of our inclusive culture and our talented team members who embrace our shared purpose, behaviours and values.

We prioritise development, offering training to support your progression, so you can be your absolute best and achieve your goals.

We pride ourselves on being a flexible employer, our colleagues work a range of patterns. If you have a specific pattern in mind, we're keen to discuss this with you in line with the output needed for the role.

Please ensure that your CV is in simple format e.g. Microsoft Word when applying using your CV to ensure smooth application process.