Field Support Manager

20 hours ago

London, Greater London, United Kingdom Gymnova UK Ltd Full time

We're Hiring: Field Support Manager (F/M)

Field-based – Nationwide travel

Full-time

About Gymnova UK

Gymnova is a global leader in gymnastics equipment, trusted by clubs and federations worldwide. Founded in 1978, the company supports athletes from grassroots to elite level and has equipped major events including World Championships and the Olympic Games.

With a dedicated team of 15 people in the UK, Gymnova UK provides high-quality products, installation expertise, and reliable customer service to clubs, schools, leisure centres, and performance programmes across the country.

Are you hands-on, customer-focused, and skilled in coordinating technical projects on site ? Join our team and help deliver high-quality gymnastics equipment installations across the country

About the Role

As a Field Support Manager, you will play a key role in overseeing, coordinating, and supporting the installation and maintenance of gymnastics equipment at customer sites and competition venues.

This is a hands-on, field-based position with significant travel, where you ensure projects are completed safely, on time, and to the highest quality standards.


Key Responsibilities

Project Coordination

  • Plan and support gymnastics equipment installations from start to finish.
  • Conduct site visits before, during, and after installation projects.
  • Coordinate with clients, internal teams, and contractors to ensure smooth project delivery.

Technical Support

  • Provide on-site troubleshooting and repair support.
  • Ensure all installations meet safety requirements and manufacturer guidelines.

Team Leadership

  • Supervise field technicians and subcontractors.
  • Deliver training on installation best practices and safety procedures.

Quality & Compliance

  • Inspect installations for quality and safety compliance.
  • Maintain accurate documentation of all work completed.

Customer Service

  • Serve as the main point of contact for clients during installation phases.
  • Address customer concerns professionally and in a timely manner.


Skills & Qualifications

Essential

  • Proven experience in field operations, ideally within sports or gymnastics equipment installation.
  • Strong organisational and communication skills.
  • Ability to lead and motivate field teams.
  • Full UK driving licence + willingness to travel extensively.

Desirable

  • Knowledge of BS EN safety standards for sports equipment.
  • Experience with CAD drawings or site planning.
  • First Aid and Health & Safety certifications.
  • Technical understanding of gymnastics apparatus.


Interested ?

Apply now or reach out to us — we'd love to hear from you

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