Technical Resource Manager

3 days ago

Thatcham, West Berkshire, United Kingdom Roc Technologies Full time

Technical Resource Manager, Hybrid

Roc Technologies is looking for a proactive Technical Resource Manager to oversee our technical resource pool, mainly consisting of networking and Microsoft engineers, architects, and consultants. This versatile role is vital to

Roc's growth plans, ensuring the right skills are available at the right time to meet customer needs while maximising utilisation.

As a key member of the services leadership team, you will oversee employee engagement, career development, recruitment, and vendor accreditation. Working closely with Sales, Project Management, and PMO, you will forecast resource requirements and align technical capabilities with Roc's strategic imperatives.

Key Responsibilities

  • Provide direct line management of technical resources, initially focusing on Networking and Microsoft groups.
  • Deliver best practice employee engagement across the full lifecycle.
  • Drive effective performance management processes.
  • Partner with the People Team and Head of Resourcing to manage recruitment of permanent and contractor staff.
  • Maintain strong internal and external stakeholder relationships, ensuring customer satisfaction.
  • Forecast future resource requirements and address skills or capacity shortfalls.
  • Optimise resource utilisation, resolving bottlenecks and conflicts.
  • Manage vendor accreditation programmes.
  • Support Roc's growth initiatives through skills development.

Knowledge, Skills & Experience

Essential

  • Proven experience in technical resource line management.
  • Skilled in managing technical staff across all levels.
  • Experience in vendor engagement and management.
  • Strong background in forecasting utilisation and resource capacity planning.
  • Ability to work across multiple internal stakeholders.
  • Experience of matrix management.
  • 5+ years' experience in technical management or people leadership.
  • Track record of driving growth through skills development and profitability through utilisation optimisation.
  • Eligible for SC Clearance

Desirable

  • Experience delivering within Roc's strategic sectors (Higher Education, Defence, Nuclear, Local Government).
  • Knowledge of Roc's key vendor technology stacks (HPE Networking, Microsoft).
  • Previous management of 3rd party suppliers.
  • Pre-sales commercial management skills.
  • Hold active SC Clearance.

Key Attributes

  • Highly organised, with the ability to manage multiple tools and data sources.
  • Strong leadership skills, capable of both direct line and matrix management.
  • Passion for people development across technical and soft skills.
  • Analytical problem-solver with resource planning expertise.
  • Confident communicator and collaborator, able to present to senior stakeholders.
  • Skilled at prioritising conflicting tasks and deadlines.

  • Senior Human Resources Generalist

    5 days ago

    Thatcham, West Berkshire, United Kingdom Osteotec Full time £42,000 - £45,000 per year

    About Us:Osteotec are a fast-growing medical device manufacturer and distributor committed to improving patient outcomes through innovative technology and operational excellence. Headquartered in the UK, with operations across Ireland and Nordics.Brief Role Description:This role will lead all day-to-day HR operations for Osteotec across the UK, Ireland,...

  • Plant Manager

    1 week ago

    Thatcham, West Berkshire, United Kingdom Saica Group Full time

    Join Saica Pack, a division of the Saica Group, where you'll have the opportunity to develop corrugated cardboard packaging solutions.At Saica Group, we have integrated the circular economy into our business model, embracing sustainability as the driving force behind a more responsible production model. At Saica Pack, you'll be part of the circleWe believe...

  • Quarry Manager

    1 week ago

    Thatcham, West Berkshire, United Kingdom Grundon Sand & Gravel Full time £40,000 - £80,000 per year

    Hours: Monday to Friday, however due to the nature of the role flexibility will be essentialSalary: CompetitiveAre you looking for an exciting opportunity where your skills will shine and your ideas will shape the future?At Grundon Sand & Gravel, we are on the lookout for a dynamic, passionate, and driven individual to join our Aggregates Operations team...

  • Crematorium Manager

    1 week ago

    Thatcham, West Berkshire, United Kingdom Westerleigh Group Full time £40,000 - £45,000 per year

    Crematorium ManagerWorking flexibly, 5 days per week which will include regular weekends, evenings and early mornings on a rota basis40 hours per weekOur core operating hours are between 6am – 10pm daily, so the ability to work flexibly across 5 days of the week will be required£40,000 - £45,000 range per annum + Site performance bonus +...

  • IT Service Desk Team Leader

    1 week ago

    Thatcham, West Berkshire, United Kingdom Harrods Full time £40,000 - £70,000 per year

    We are seeking an experienced Service Desk Team Leader to join our IT team at Harrods in Thatcham. In this role, you will lead a team of service desk engineers, ensuring prompt and effective resolution of incidents and service requests. Your strong technical problem-solving skills will be essential in driving efficient and high-quality service delivery.About...

  • IT Service Desk Team Leader

    1 week ago

    Thatcham, West Berkshire, United Kingdom Harrods Full time £40,000 - £80,000 per year

    IT Service Desk Team LeaderWe are seeking an experienced Service Desk Team Leader to join our IT team at Harrods in Thatcham. In this role, you will lead a team of service desk engineers, ensuring prompt and effective resolution of incidents and service requests. Your strong technical problem-solving skills will be essential in driving efficient and...

  • Marketing & Events Co-ordinator

    6 days ago

    Thatcham, West Berkshire, United Kingdom Thatcham Research Full time £40,000 - £60,000 per year

    Marketing & Events Co-ordinator | Circa £32,300+ excellent benefits | 6-month FTC | HybridAre you passionate about marketing, events, and creating exceptional experiences? Join Thatcham Research as a Marketing & Events Co-ordinator and play a key role in delivering impactful campaigns and events that connect with our automotive, insurance and repair...

  • Computer Numerical Control Programmer

    1 week ago

    Thatcham, West Berkshire, United Kingdom 3T Additive Manufacturing Ltd Full time £40,000 - £80,000 per year

    We're looking for an experienced CNC Programmer/Setter/Operator to join our precision engineering team in Thatcham, RG19 6HN. In this role, you'll be responsible for programming, setting and operating multi-axis CNC machines to deliver complex, high-end components with exceptional accuracy for the Aerospace, Defence and Automotive industries using advanced 4...

  • Fire And Security Engineer

    1 week ago

    Thatcham, West Berkshire, United Kingdom Scion Communications - Fire & Security Full time £30,000 - £60,000 per year

    Job Advert: Join Our Team as a Fire and Security EngineerLocation: Thatcham, Berkshire (Ideal candidates will be within a 20-30 minute commute)Company: Scion CommunicationsAre you a talented and motivated Fire and Security Engineer looking for your next career move? Do you thrive in a dynamic environment where your skills are valued and your expertise...

  • Head of Design Engineering

    1 week ago

    Thatcham, West Berkshire, United Kingdom Externiture Limited Full time £60,000 - £90,000 per year

    Head of Design Engineering (Design Operations and Product Engineering)Location: Thatcham, Berkshire (with travel to Hertfordshire and Glasgow as required)Hybrid available after a three-month onboarding periodFull-time | Permanent | Competitive Salary and BenefitsAbout the RoleExterniture is looking for a disciplined, hands-on Head of Design Engineering to...