Operational Risk and Quality Analyst

1 week ago


London, Greater London, United Kingdom National Car Parks Limited Full time £30,000 - £60,000 per year

Join us as a Risk & Quality Analyst
We are looking for a Risk & Quality Analyst to join our team. You will play a pivotal role in ensuring our business remains resilient and future-ready. You will help us navigate risks and meet regulatory requirements. Collaborating across teams, you will embed a robust risk and control framework to support our business aims whilst fostering a proactive risk culture.

What You'll Be Doing

  • Assisting the Risk Manager with the day-day running of risk management within the business.
  • Responding to and managing any incidents that are alerted to the risk team, ensuring all information is collected before being closed down.
  • Assist in conducting risk assessments and Risk and Control Self-Assessments (RCSA's)
  • Assist with control testing and reporting.
  • Building risk maturity throughout the business.
  • Assisting the risk manager in bringing in new risk processes that will assist the business in building their risk maturity.
  • Assisting with NCP's yearly insurance renewals.
  • Working with multiple stakeholders to collect their key risk indicators on a quarterly basis
  • Managing the risk register, ensuring all risks are up to date and they have the correct ownership and information.
  • Assisting with collecting relevant information for the reporting at the internal risk committee Quality Control
  • Assist with the quality control of NCP's Standard Operating Procedures (SOP's)
  • Work with key stakeholders to ensure that the Standard Operating Documents (SOP's) do not go out of date before they are updated

What We're Looking For

  • Background or experience in a risk/compliance role
  • Exceptional communication, negotiation and influencing skills.
  • A logical, evidence-based approach to problem-solving.
  • Adaptability to tailor communication styles.
  • Organisational and time-management skills.
  • A proactive, collaborative mindset to engage with stakeholders at all levels. Skills & experience
  • Strong Microsoft Office skills
  • Ability to build, influence and manage relationships both internally and with external partners at all levels
  • Attention to detail with the ability to communicate and negotiate complex issues in a clear and concise manner at all levels within an organisation
  • Ability to work in a pressured changing environment to tight deadlines
  • Strategic thinker who can demonstrate commercial acumen.

What We Offer

  • Leave Benefits: 33 days leave per year (inclusive of bank holidays)
  • Birthday Bonus: Take an extra day off to celebrate your special day.
  • Reward & Recognition Program: Your efforts won't go unnoticed.
  • Perk scheme: Discount at all your favourite store
  • Free or Discounted Parking: Your car deserves a good spot too
  • Cycle to Work Scheme: Get up to £1000 towards a new bike.
  • Company Pension: Plan for your future with us.
  • Death in Service Benefit: Providing peace of mind.
  • Employee Assistance Program: We care about your well-being.
  • Work-Life Balance: Fantastic work-life balance in a supportive environment.
  • Continuous Development: Ongoing training, coaching, and development in a helpful and encouraging environment.

Since August 2017, we are owned by Park24, a listed Japanese company, and Development Bank of Japan (DBJ). Park24 is the majority owner based in Tokyo and is a major parking operator across 7 countries. DBJ, co-investor alongside Park24 and a Japanese government-owned financial institution, is a sophisticated private equity investor who also has a strong track record in infrastructure finance



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