Safeguarding Security Officer Rail

JOB ROLE: Safeguarding Security Officer

LOCATION: Barking to Southend Central Stations

PAY RATE: £13.85per hour.

HOURS/ SHIFT PATTERN : average 25-40 hours per week Early and lates

THE ROLE:

To proactively patrol our client's infrastructure to deter and detect antisocial behavior, ensuring a safe and secure environment for our client's customers and staff. If you are someone who likes to interact with people and thrives in a busy environment where no two days are the same, then this role is for you.

KEY RESPONSIBILITIES:

• You will be customer-facing providing high-profile level of reassurance, reducing and preventing unauthorized access to the railway and ticketless travel.
• Assist in the prevention and detection of crime and antisocial behaviour through proactive tasking deployments across the route, supporting hot spot locations.
• Proactive enforcement of railway byelaws through physical intervention skills where applicable
• Provide a clearly identifiable and visible security presence for passengers on trains and on stations.
• Update daily log and activity sheets.
• Assist our client's staff in times of disruption ensuring customer needs are addressed.
• Carry out reactive security checks, following the HOT and WHAT protocols.
• Deliver meaningful crime prevention measures in an interactive and friendly manner in conjunction with British Transport Police.
• Reduce ticketless travel through ejecting ticketless passengers when assisting at Revenue Protection Operations
• Assist with crowd control as required
• Attend briefings with British Transport Police for Intelligence sharing purpose (RSAS only).
• Ensuring understanding and demonstrable implementation of the company values: Always do right, Always seek better, Always put people first, Be proactive, We Listen

PATROL RESPONSIBILITIES:

• Identification of suspect packages, people, vehicles or anything else that appears strange for that location;
• HOT protocol to be followed in relation to suspect packages;
• WHAT protocol to be followed in relation to suspect people;
• Dispersing groups of individuals causing a nuisance;
• Enforcing no smoking (including vaping and e- cigarettes) at all stations;
• Appropriately managing individuals under the influence of drugs or alcohol in line with the assignment instructions;
• Appropriately managing a situation arising from a young/vulnerable person being found in a Station without a responsible person.

HEALTH & SAFETY RESPONSIBILITIES

• To comply with health & safety instructions and directives issued within our client's Safety Manual.
• To use the appropriate safety equipment properly and to wear Personal Protective Equipment where applicable and report any loss.
• To refrain from the willful misuse or interference with anything provided in the interests of health, safety and welfare.
• To refrain from any action that might endanger themselves, other employees, customers or members of the public.
• To report immediately any accidents, incidents or near misses as soon as possible and always within 24 hours. This should include both personal injury and vehicle damage.
• To be aware of your personal security and the security of your vehicle or place of work.
• To comply with all company policies including the Safety and Environmental Policy Statements and Drugs and Alcohol Policy.
• To be aware of the fire and emergency arrangements for my location and each location responsible for or visited.

PERSON SPECIFICATION:

• You can demonstrate good verbal and written communication skills.
• You take a pro-active approach and attitude to all tasks, responding promptly and in compliance with all required health & safety regulations.
• You can work as part of a team, whilst demonstrating initiative and ability to work independently when required.

LICENCES:

• Possession of a Door Supervisor licence is essential.
• You are RSAS trained (desirable)
• First aid trained (desirable)
• SIA CCTV licence (desirable)

EMPLOYEE BENEFITS:

• We are employee-owned, making you a beneficiary of our future success
• 28 days paid holiday (accrued & pro-rata)
• Enrolment in NEST pension scheme.
• Training and development opportunities
• Wagestream app enables you to draw down up to 40% of your pay before your regular pay day; a great aid to budgeting.
• Excellent service and outstanding acts can be recognised through our OTS (On The Spot) scheme; a voucher and potential submission to the Amulets awards scheme.
• Full company uniform

ABOUT AMULET:

Amulet are a specialist, intelligence-led, consultancy-level business delivering multi-faceted security solutions. We provide a complete suite of front of house, manned, mobile, event, covert and technical security services across numerous sectors throughout the UK. We offer a new and exciting approach to the provision of security solutions within a traditional marketplace. We are recognised as an ACS Star Performer, leading the way in delivering fresh ideas and approaches that are backed up by a depth of industry knowledge and experience. As part of the Churchill Services Group, Amulet benefit from 40 years' experience in delivering forward-thinking, industry-defining solutions. Amulet's customers have the backing of one of the UK's fastest growing companies as recognised by The Sunday Times Fast Track

Our commitment to Equality.

Diversity and Inclusion, we are proud to be an inclusive, equal opportunity employer and seek to attract, develop, and retain the best people from the widest possible talent pool. We're committed to ensuring that all candidates are treated fairly, and with respect and dignity throughout the recruitment process.

Job Types: Full-time, Permanent

Pay: £13.85 per hour

Benefits:

• Company pension

Experience:

• Security: 1 year (preferred)
• Customer service: 1 year (preferred)

Licence/Certification:

• SIA Door Supervisor Licence (required)

Work Location: In person

Reference ID: MS SSO B